Contact The Vaccine App Customer Service

Why should I report an Issue with The Vaccine App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Medsafe Holdings Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I love how we're able to track our baby's vaccinations ❤️Do you know that most seniors are not familiar with computers? Why do you make it so difficult? Every time I have tried to indicate my birthday on a different site a different platform has been used.

2. They should really do proper testing before launching!I am unable to register with this app, am trying both email addresses I have and its refusing to register me saying email address not correct.

3. Have been trying for over 3 hrs, waiting now for the support teams findings.Very nice app and excellent idea but the app is very glitchy.

4. Should have this information available before people register.Won't login after registration and verify email.

5. Very helpful to keep track of records.App Froze while trying to enter info.

6. 👎Don't send validation emails, needs work, waste of timeLooked for an SA vaccine app and this was at the top of the list.

7. The app is really not user friendly and I kept running into bugs just trying to sign up.

8. PS Initially I was unable to find the app as in your correspondence you called it Vaccine AssistantSuper buggy.

9. Really needs working on.Easy to use, just ask for help and you will understand.

10. Registered, sent off proof of vaccination only to be told it's only for children.

11. Now, on this one, you use the European method of dating (day before month).

1. Fix The Vaccine App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Vaccine App: Restarting the app will resolve most errors.
2. Update the The Vaccine App App. Here is how:
   1. On Android goto PlayStore » Search for "The Vaccine App" » Open The Vaccine App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Vaccine App » click "UPDATE".
3. Clear The Vaccine App app cache: Clearing cached data will force your app to retrieve the latest data directly from The Vaccine App servers.
   1. On Android, goto Settings » Apps » Select "The Vaccine App" » click Storage » click "Clear Cache".
4. Check The Vaccine App app permissions. If any of these permissions required to use your device's features are disenabled, The Vaccine App might not work.
5. Uninstall and reinstall The Vaccine App. If nothing else has worked, completely uninstall The Vaccine App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Vaccine App not working

2. Fix The Vaccine App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Vaccine App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Vaccine App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Vaccine App may not be able to connect to the Internet when running in the background.