Contact TfW Rail | Cheap Train Tickets Customer Service

Why should I report an Issue with TfW Rail | Cheap Train Tickets?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TfW Rail to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And, my main complaint, your tickets (including used ones) are listed in ascending date order, so you have to scroll waaaay down the list for the new ones.Quick and easy way to find travel options and book tickets.

2. At the moment carnet books stay in the 'my tickets' active list until their expiry date even when all 12 tickets in the book have been used.Fast, clean and simple app that does what you want it to do.

3. Carnet tickets are great as I travel three or four days a week and without that ticket option I would have to pay a fair bit more.

4. Discounted tickets are the main positive for me; with the number of journeys I make, the app gives better value for money on my commute than a season ticket.

5. Negatives: the app can be slow to load your tickets, which isn't helpful when you're in a hurry to get through the ticket barriers.

6. Plus the tickets are cheaper than they were with Arrival Trains Wales, including an option to buy a virtual book of 12 tickets for the price of 10 for a selected route (called Mobile Multiflex).

7. It should also have a button to swap the destinations around for live times (it has this for Plan & Buy).Have to uninstall & reinstall every time I use it or most recent ticket doesn't appear in the list.

8. Having a ticket inspector breathing down your neck, refusing to accept that you have a ticket whilst the app is reinstalled (even though I show the confirmation email) on the painfully slow "free wifi" is not good customer service.

9. It's ok if I am taking my time to book a preplanned trip but to quickly buy a ticket for a short immediate trip it could be much easier.Better UI than ATW but has the same problem when it loses focus in that it takes you back to the home.

10. As well as this there are sometimes problems when purchasing tickets - for example getting all the way through to the payment page and an error occuring, meaning you have to put all the details for tickets in again which is quite annoying!This app works really well for me.

11. Most of the time it works but I've had a few issues with my tickets not loading in the mytickets section.

1. Fix TfW Rail | Cheap Train Tickets Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TfW Rail | Cheap Train Tickets: Restarting the app will resolve most errors.
2. Update the TfW Rail | Cheap Train Tickets App. Here is how:
   1. On Android goto PlayStore » Search for "TfW Rail | Cheap Train Tickets" » Open TfW Rail | Cheap Train Tickets » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TfW Rail | Cheap Train Tickets » click "UPDATE".
3. Clear TfW Rail | Cheap Train Tickets app cache: Clearing cached data will force your app to retrieve the latest data directly from TfW Rail | Cheap Train Tickets servers.
   1. On Android, goto Settings » Apps » Select "TfW Rail | Cheap Train Tickets" » click Storage » click "Clear Cache".
4. Check TfW Rail | Cheap Train Tickets app permissions. If any of these permissions required to use your device's features are disenabled, TfW Rail | Cheap Train Tickets might not work.
5. Uninstall and reinstall TfW Rail | Cheap Train Tickets. If nothing else has worked, completely uninstall TfW Rail | Cheap Train Tickets then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TfW Rail | Cheap Train Tickets not working

2. Fix TfW Rail | Cheap Train Tickets Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TfW Rail | Cheap Train Tickets be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TfW Rail | Cheap Train Tickets not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TfW Rail | Cheap Train Tickets may not be able to connect to the Internet when running in the background.