Contact Password Manager Customer Service

Why should I report an Issue with Password Manager - SecureX?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Texode Technologies LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. No response from the developer for months! It keeps saying I'm not subscribed, but I am!it would be better if the notes section is able to store images as wellVery nice and works fine, but the subscription is very expensive.good app but you have to pay if you want to save over 7 passwords.Only gave four stars because there is always room for improvement!Great app.

2. I tried to restart my phone and relaunch the app, even tried to install and uninstall to see if its going to be updated but nothing changes, I'm still being asked to upgrade to premium which I already did.

3. Monthly subscription or $55 lifetime for a text encryption app? I like this app so much, but I'll have to pass.Update: I resend my feedback again more than 2 weeks ago.

4. I really find the app helpful and great so I paid for 6months subscription but I can't use the premium feature.

5. I hope this is not a scam and I hope someone will attend to my email ASAP.This really is the note/password safe done right.

6. The bad thing is the limitation up to 4 passwords for the free accountThis is proving to be the most useless app ever, and I trusted them with all my passwords.

7. The concept of the app is good but the implementation from usability point of view is bad.

8. I wrote an email to Texode to provide feedback.

9. The UI is beautiful and intuitive, it has color coding and thumb-reachable controls... but the price is insane.

10. Definitely a very good option to save paswords offline.

11. From my point of view, this says a lot about the company.

1. Fix Password Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Password Manager: Restarting the app will resolve most errors.
2. Update the Password Manager App. Here is how:
   1. On Android goto PlayStore » Search for "Password Manager" » Open Password Manager - SecureX » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Password Manager » click "UPDATE".
3. Clear Password Manager - SecureX app cache: Clearing cached data will force your app to retrieve the latest data directly from Password Manager servers.
   1. On Android, goto Settings » Apps » Select "Password Manager - SecureX" » click Storage » click "Clear Cache".
4. Check Password Manager app permissions. If any of these permissions required to use your device's features are disenabled, Password Manager might not work.
5. Uninstall and reinstall Password Manager. If nothing else has worked, completely uninstall Password Manager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Password Manager not working

2. Fix Password Manager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Password Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Password Manager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Password Manager may not be able to connect to the Internet when running in the background.