Published by Comedit

Report an issue with UP VPN.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with UP VPN - One Click Surfing Saf?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Comedit to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact UP VPN - One Click Surfing Saf image 1 contact UP VPN - One Click Surfing Saf image 2

UP VPN Customer Insights

Steps to Troubleshoot & Fix UP VPN Issues

1. Fix UP VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart UP VPN: Restarting the app will resolve most errors.
  2. Update the UP VPN App. Here is how:
    1. On Android goto PlayStore » Search for "UP VPN" » Open UP VPN - One Click Surfing Saf » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UP VPN » click "UPDATE".
  3. Clear UP VPN - One Click Surfing Saf app cache: Clearing cached data will force your app to retrieve the latest data directly from UP VPN servers.
    1. On Android, goto Settings » Apps » Select "UP VPN - One Click Surfing Saf" » click Storage » click "Clear Cache".
  4. Check UP VPN app permissions. If any of these permissions required to use your device's features are disenabled, UP VPN might not work.
  5. Uninstall and reinstall UP VPN. If nothing else has worked, completely uninstall UP VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing UP VPN not working


2. Fix UP VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make UP VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to UP VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, UP VPN may not be able to connect to the Internet when running in the background.

Reported Issues