Contact Suddenlink Support App Customer Service

Why should I report an Issue with Suddenlink Support App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Suddenlink Communications to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Just problems with price gouging and lousy customer service.Needs A Lot of Work! Many features that you would would be included in trying to give SuddenLink your $ just don't work or are missing.

2. Its heart is in the right place, but it feels like it's still in an alpha state and needs some serious updatesDownloaded app to pay my bill last month since the website was all messed up.

3. --UPDATE-- 5/27 At least the app works now, but I still have to put in my password 3-4 times AFTER I pass the biometric scanner...I wish I lived closer to Frontier's C/O, I would switch in a heartbeat.....This app hasn't worked in months and even when it did it was horrible just like their website.

4. How could this be when I have autopay set up? Even though I had it set to pay the 'exact amount owed' it instead set to pay $0.0. Why would that even be an option? Obviously I would not choose that option, no one would.Just like Suddenlink Customer Service, this app is garbage.

5. You can pay bills and view some small account details, but other than that, it's filled with bugs and the majority of other sections just redirect you to their website.

6. The mobile page definitely doesn't allow it but since my internet is down I can't load the full website.

7. After my bill increased, I called and they said I would get a credit and that new plans would be out for loyal customers in July.

8. I'd like to check if Suddenlink is aware of the outage in my area but this app doesn't do that.

9. Loads long enough to where my phone automatically turns lights off when you don't touch the screen for a while only for me to open it and have to do the process again.

10. I checked other apps to see if it is my internet but all my other apps load up perfectly fine except for this.

11. You're meant to view bills in the app, but most of the file comes up blank within the app, so you may have to open the PDF with a separate viewer.

1. Fix Suddenlink Support App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Suddenlink Support App: Restarting the app will resolve most errors.
2. Update the Suddenlink Support App App. Here is how:
   1. On Android goto PlayStore » Search for "Suddenlink Support App" » Open Suddenlink Support App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Suddenlink Support App » click "UPDATE".
3. Clear Suddenlink Support App app cache: Clearing cached data will force your app to retrieve the latest data directly from Suddenlink Support App servers.
   1. On Android, goto Settings » Apps » Select "Suddenlink Support App" » click Storage » click "Clear Cache".
4. Check Suddenlink Support App app permissions. If any of these permissions required to use your device's features are disenabled, Suddenlink Support App might not work.
5. Uninstall and reinstall Suddenlink Support App. If nothing else has worked, completely uninstall Suddenlink Support App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Suddenlink Support App not working

2. Fix Suddenlink Support App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Suddenlink Support App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Suddenlink Support App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Suddenlink Support App may not be able to connect to the Internet when running in the background.