Contact Digital Wellbeing Customer Service

Why should I report an Issue with Digital Wellbeing?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Flexxible IT to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The concept that when we interact with technology, the experience should support our mental and physical health in a measurable way...

1. Don't even bother to download.It requiring the email but Ones you put it the it says account invalid, so complicate to use the appVery complicate to use it , it required my email and after put it then it says my email it's invalid, worstAs long as you have this crapon a Samsung a30 the setting does not work.It shows my Google account icon while telling me that my account is invalid.

2. Please fix this as it is my second compainDoesn't work, it does not allow you to make an account, so you always end up with "account does not exist", atleast lead me to a place where I can make an account rather than just bringing me back to the sign in page or trouble shooting page.This app doesn't even allow you to sign in.

3. Says invalid login and there's no way to create an account.

4. Not only does it not work and not let you sign in, it watches what you do without telling you! I would give -3 or around that.

5. And now after uninstalling update settings worked fine for 2 weeks now setting wont work.

6. It keeps telling me that all our email accounts are invalid.

7. At first it seemed good, but couple days in, it started sending annoying notifications that I can't stop from being sent to me.

8. This doesn't work at all.

9. Looks like it hasn't been updated in over a year either so I don't think this should still be in the playstore at this point.Really bad app.

10. Settings stopped working after update.

11. Can't even sign in.

1. Fix Digital Wellbeing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Digital Wellbeing: Restarting the app will resolve most errors.
2. Update the Digital Wellbeing App. Here is how:
   1. On Android goto PlayStore » Search for "Digital Wellbeing" » Open Digital Wellbeing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Digital Wellbeing » click "UPDATE".
3. Clear Digital Wellbeing app cache: Clearing cached data will force your app to retrieve the latest data directly from Digital Wellbeing servers.
   1. On Android, goto Settings » Apps » Select "Digital Wellbeing" » click Storage » click "Clear Cache".
4. Check Digital Wellbeing app permissions. If any of these permissions required to use your device's features are disenabled, Digital Wellbeing might not work.
5. Uninstall and reinstall Digital Wellbeing. If nothing else has worked, completely uninstall Digital Wellbeing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Digital Wellbeing not working

2. Fix Digital Wellbeing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Digital Wellbeing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Digital Wellbeing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Digital Wellbeing may not be able to connect to the Internet when running in the background.