Contact Express Plus Child Support Customer Service

Why should I report an Issue with Express Plus Child Support?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Services Australia to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you need help to setup a myGov account, or link to Child Support go to servicesaustralia. gov.

2. To use the app you need to have a myGov account linked to your Child Support online account.

3. With the Australian Government’s Express Plus Child Support mobile app you can pay Child Support, view your Child Support payments, update your details and more.

4. To sign into the app for the first time, use your myGov sign in details and create a PIN.

5. You’ll then use your myGov PIN to sign into the app in future.

1. Why have an app if it doesn't work.App used to work and now just keeps trying to load... pull ya lazy heads out and get it fix already! Surely being a "govt" app and getting paid to gawd knows what, this would have been resolved!The app has worked perfectly for the 4 years I had it, then all of a sudden about 4-5 months ago it logged me out and says the service is temporarily unavailable.

2. this should have been rectified by your IT department by now.The last update to this app was done in 2017... it has been 2 years and not one bug fix or update? I have not been able to access my csa app in almost 8 months!!! Please update the app... I know I'm not the only person experiencing this problem.

3. Back to being on hold for 40 mins only to get cut off and having to call againHave had ongoing issues with this app for the last 2 months.

4. Have phoned and lodged a complaint only to be told there was an issue but it has been fixed yet mine is still doing it.

5. Pretty frustrating for the last couple of months.App has not worked for a couple months now.

6. reading your reviews shows me it has been since last year.

7. I was so relieved when the lady on the phone mentioned the app to me so I downloaded it straight away but have only been able to successfully log in 2-3 times ever.

8. Will change my rating when it's been fixed...if it's been fixed.Useless app.

9. very frustrating that it has been down for as long as it has.

10. I have uninstalled and reinstalled so many times now it's just a waste of time to keep doing it.

11. It's very frustrating! fixing the problem would be great for thousands of people.Can't ever log in.

1. Fix Express Plus Child Support Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Express Plus Child Support: Restarting the app will resolve most errors.
2. Update the Express Plus Child Support App. Here is how:
   1. On Android goto PlayStore » Search for "Express Plus Child Support" » Open Express Plus Child Support » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Express Plus Child Support » click "UPDATE".
3. Clear Express Plus Child Support app cache: Clearing cached data will force your app to retrieve the latest data directly from Express Plus Child Support servers.
   1. On Android, goto Settings » Apps » Select "Express Plus Child Support" » click Storage » click "Clear Cache".
4. Check Express Plus Child Support app permissions. If any of these permissions required to use your device's features are disenabled, Express Plus Child Support might not work.
5. Uninstall and reinstall Express Plus Child Support. If nothing else has worked, completely uninstall Express Plus Child Support then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Express Plus Child Support not working

2. Fix Express Plus Child Support Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Express Plus Child Support be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Express Plus Child Support not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Express Plus Child Support may not be able to connect to the Internet when running in the background.