Published by Digital Helper Design Studio on Dec 2, 2024

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Why should I report an Issue with Notes - Notepad?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Digital Helper Design Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Notes - Notepad

1. It gives you a quick and simple notepad editing experience when you write notes, memo, email, message, shopping list and to do list.

2. Notes - Notepad is an intuitive, lightweight Notepad application serves all your note taking needs.

3. It makes to take a note easier than any other notepad and memo apps.

Notes Customer Insights

1. At this point I just want to copy all of my notes and stop using Notes.No advertising problems! Small size! Superb! Works flawlessly! Simple to use! Very quick action! Choose colors! Save or send various information anywhere instantly! Perfect!!! 😊 __ I currently use many different note and clipboard apps.

2. (Have no sympathy for reviewer who wants mmddyy, an incorrect format.) Also, a means to sort notes alphabetically or by last revision date would be useful.Works on one device, but when I try to transfer the backup file to the app on another device it doesn't work.

3. Give your note a title, space down begin to type or talk.... Then it's all done, hit save, go on about your businessIts an okay app, most like the Easy Notes app I had on my old phone.

4. Just my thoughtsUpdate 4/11/22 This app has improved and so have my skills! Original review I liked this app a lot until I amassed a lot of notes on different topics and couldn't figure out how to sort and organize them.

5. That means I have to transfer everything by hand if I want a backup on another device.I have used this app for about 5 years and recently downloaded to my new phone.

6. Find something else.O. Listen up I've been using this program from my notes for a number of years now.

7. I just installed it (v1.8) on a new phone (Android 13) and the settings option tells me that it requires All Files access, but will not allow me to change the permissions.

8. I've been using this app for several years on an older Android phone, with no problems.

9. Because of this, I am unable to import my old Notes backup.Organizational capacity is good.

10. It's very easy quick and not complicated to operate; that's its best feature, in my opinion, I love it and wouldn't change.

11. _ MANY! _ Honestly, I have personally used at least 35 to 45 really great clipboard & note saving apps and this app is positively, without a doubt, in first place.

Steps to Troubleshoot & Fix Notes Issues

1. Fix Notes Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Notes: Restarting the app will resolve most errors.
  2. Update the Notes App. Here is how:
    1. On Android goto PlayStore » Search for "Notes" » Open Notes - Notepad » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Notes » click "UPDATE".
  3. Clear Notes - Notepad app cache: Clearing cached data will force your app to retrieve the latest data directly from Notes servers.
    1. On Android, goto Settings » Apps » Select "Notes - Notepad" » click Storage » click "Clear Cache".
  4. Check Notes app permissions. If any of these permissions required to use your device's features are disenabled, Notes might not work.
  5. Uninstall and reinstall Notes. If nothing else has worked, completely uninstall Notes then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Notes not working


2. Fix Notes Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Notes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Notes not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Notes may not be able to connect to the Internet when running in the background.

Reported Issues