Published by Open Utilities

contact Notepad Plus - HTML JavaScript Chat with our AI-based Notepad Plus Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Notepad Plus?



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Why chat with our AI Notepad Plus Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Notepad Plus.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Overall, more time is spent on watching ads than coding! I do not recommend this app, as it has little reliability and gives ads by the truckload.This is just a notepad app that uses the code font and line numbers similar to the desktop program I came in search of.

2. Bye bye.This app is useless! Forget being badgered to "remove adds" everytime you come back to the ap (after going to a different ap), it closes what you had (without saving), and you have to open the file up again.

3. The description (and little else) was probably copied from the list of features for the well-known desktop program Notepad++.

4. My main issue right now is that it keeps prompting me to use the caller id feature every time I open it.

5. To the developers, you could improve this app by more closely imitating the notepad++ program for the desktop.I really like the black screen option.

6. I've been waiting on an app like this for years! I'm definitely keeping it around for the updates and any fixes.It's a notepad app that works great for what it is.

7. And if you do manage to save something with it, and open that file up with Word, there are spaces between each letter.

8. What's bothering me the most? I keep seeing interesting notifications about coding articles...I think... When I click them it just opens the app, shows me an ad then sets me at the main page of the app.

9. There's an interstitial ad when you open it, it sends you useless "quotes" every morning (to get you to open the app to see the ads, of course) among other things.

10. There are ads every time I open the app..ok fine.

11. If you open it with notepad, it looks like Chinese.

Steps to Troubleshoot & Fix Notepad Plus Issues

1. Fix Notepad Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Notepad Plus: Restarting the app will resolve most errors.
  2. Update the Notepad Plus App. Here is how:
    1. On Android goto PlayStore » Search for "Notepad Plus" » Open Notepad Plus - HTML JavaScript » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Notepad Plus » click "UPDATE".
  3. Clear Notepad Plus - HTML JavaScript app cache: Clearing cached data will force your app to retrieve the latest data directly from Notepad Plus servers.
    1. On Android, goto Settings » Apps » Select "Notepad Plus - HTML JavaScript" » click Storage » click "Clear Cache".
  4. Check Notepad Plus app permissions. If any of these permissions required to use your device's features are disenabled, Notepad Plus might not work.
  5. Uninstall and reinstall Notepad Plus. If nothing else has worked, completely uninstall Notepad Plus then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Notepad Plus not working


2. Fix Notepad Plus Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Notepad Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Notepad Plus not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Notepad Plus may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!