Published by CREATIVE GROUP CORP s.r.o.

Report an issue with Photo and Video Maker.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Photo and Video Maker - Create?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CREATIVE GROUP CORP s.r.o. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Photo and Video Maker - Create image 1 contact Photo and Video Maker - Create image 2

Photo and Video Maker Customer Insights

1. ;)Its filters give an instant wow-factor to any video, hehe! I recommend this app with my eyes closed.I always use it before uploading any Instagram story so they always look cute and very professional.

2. This application gives me more filters and effects I wanted.The app offers everything you need to edit a pretty decent video.

3. Plus, the results look very nice!Perfect app! It fulfilled my expectations and helped me to edit a short video.

4. Keep the greatness coming!Perfect to create short videos that you can share with your friends via Instagram or WhatsApp.

5. I'll try again once you fix the bug.Filters are very good! I didn't expect video creating app that was so good.

6. I like this app a lot!This app is easy to use and always makes any video stand out.

7. All it did was show the logo entrance transition.

8. Most apps I have tried are terrible and very greedy.

9. I haven't stopped using it ever since my BFF told me about it.

10. It wouldn't bother opening.

11. The app looked very promising.

Steps to Troubleshoot & Fix Photo and Video Maker Issues

1. Fix Photo and Video Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo and Video Maker: Restarting the app will resolve most errors.
  2. Update the Photo and Video Maker App. Here is how:
    1. On Android goto PlayStore » Search for "Photo and Video Maker" » Open Photo and Video Maker - Create » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo and Video Maker » click "UPDATE".
  3. Clear Photo and Video Maker - Create app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo and Video Maker servers.
    1. On Android, goto Settings » Apps » Select "Photo and Video Maker - Create" » click Storage » click "Clear Cache".
  4. Check Photo and Video Maker app permissions. If any of these permissions required to use your device's features are disenabled, Photo and Video Maker might not work.
  5. Uninstall and reinstall Photo and Video Maker. If nothing else has worked, completely uninstall Photo and Video Maker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo and Video Maker not working


2. Fix Photo and Video Maker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo and Video Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo and Video Maker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo and Video Maker may not be able to connect to the Internet when running in the background.

Reported Issues