Contact Foscam Cloud Customer Service

Why should I report an Issue with Foscam Cloud?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FDT Technologies to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Far too unreliable.It isnt working black screen it doesnt record some stuff not very niceOnly loads 1 camera and will not show video of the camera.Terrible Have 4 Foscam cameras, and can't access any of themVery stressful App.I cannot add more than one camera.Much better than before.

2. does not work in foscam cloud app.Terrible app, can't even log in, says I need to register, then when I try it tells me email is already in use.Constantly losing the connection with my cameras.

3. checked correct password saved in google passwords.

4. login doesnt work.

5. works fine in foscam app.

1. Fix Foscam Cloud Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Foscam Cloud: Restarting the app will resolve most errors.
2. Update the Foscam Cloud App. Here is how:
   1. On Android goto PlayStore » Search for "Foscam Cloud" » Open Foscam Cloud » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Foscam Cloud » click "UPDATE".
3. Clear Foscam Cloud app cache: Clearing cached data will force your app to retrieve the latest data directly from Foscam Cloud servers.
   1. On Android, goto Settings » Apps » Select "Foscam Cloud" » click Storage » click "Clear Cache".
4. Check Foscam Cloud app permissions. If any of these permissions required to use your device's features are disenabled, Foscam Cloud might not work.
5. Uninstall and reinstall Foscam Cloud. If nothing else has worked, completely uninstall Foscam Cloud then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Foscam Cloud not working

2. Fix Foscam Cloud Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Foscam Cloud be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Foscam Cloud not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Foscam Cloud may not be able to connect to the Internet when running in the background.