Contact Fitness Point Customer Service

Why should I report an Issue with Fitness Point?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zero One GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I've been told by the developer that this isn't the case however I remember having workout containing exercises that are no longer available via the free version of this app.Nice looking app but unusable.

2. It's great for tracking progress week over week.Major no-go: Incessant ads! Why do that when the only way to use this app is through paid subscription? Upsides: A decent number of exercises.

3. That said, Ad frequency makes it nearly unusable without the paid version - to the point I'm not willing to suffer through the free for a good evaluation prior to paying.

4. You have to pay for features like sharing your workout log, other apps use this information as competition and motivation for free.

5. It has loads of exercises but when I try to log out edit a workout I see a spinning disk and it updates occasionally.

6. I'm finding certain exercises are missing or have different names (I think have I built coding that searches for the alternative names could easily fix this).

7. It has a wide range of exercises already, you can add your own if not and program your routines with different rest intervals and set/rep counts.

8. logging workouts is difficult as well.So I have been given directions from the devs to change this review.

9. one star stillI have been using the paid version of this app for over a year.

10. Most of the exercises that are locked without pro used to be included in the free version.

11. I have to swipe back & forth for the data to correct.From what I looked at this is very well designed, simple and intuitive UI & has detailed customization options if you want it.

1. Fix Fitness Point Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fitness Point: Restarting the app will resolve most errors.
2. Update the Fitness Point App. Here is how:
   1. On Android goto PlayStore » Search for "Fitness Point" » Open Fitness Point » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fitness Point » click "UPDATE".
3. Clear Fitness Point app cache: Clearing cached data will force your app to retrieve the latest data directly from Fitness Point servers.
   1. On Android, goto Settings » Apps » Select "Fitness Point" » click Storage » click "Clear Cache".
4. Check Fitness Point app permissions. If any of these permissions required to use your device's features are disenabled, Fitness Point might not work.
5. Uninstall and reinstall Fitness Point. If nothing else has worked, completely uninstall Fitness Point then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fitness Point not working

2. Fix Fitness Point Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fitness Point be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fitness Point not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fitness Point may not be able to connect to the Internet when running in the background.