Published by Gannett

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Why should I report an Issue with The News Leader eNewspaper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About The News Leader eNewspaper

1. Introducing The News Leader eNewspaper app, where subscribers can read The News Leader with all the stories, photos and ads shown just as it appears in print.

2. Subscribers can use their current account login to access current and back issues.

The News Leader eNewspaper Customer Insights

1. Trying to zoom into the print version along the edge of a page has me fighting to keep it from sliding away from the edge when I lift my fingers from the screen.I like the digital paper.

2. Plus it's supporting our local paper.Easy to read, lookbitems up.works good I like itEasy to useGood so far.Quirky and clumsy.

3. No matter the date of the paper, it always says Copyright 2016 at theb bottom of every article.

4. It's local news and I don't have to have trees cut down.

5. The app is great and the cost is not bad.

6. The more I use it, the more I hate it.

Steps to Troubleshoot & Fix The News Leader eNewspaper Issues

1. Fix The News Leader eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The News Leader eNewspaper: Restarting the app will resolve most errors.
  2. Update the The News Leader eNewspaper App. Here is how:
    1. On Android goto PlayStore » Search for "The News Leader eNewspaper" » Open The News Leader eNewspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The News Leader eNewspaper » click "UPDATE".
  3. Clear The News Leader eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from The News Leader eNewspaper servers.
    1. On Android, goto Settings » Apps » Select "The News Leader eNewspaper" » click Storage » click "Clear Cache".
  4. Check The News Leader eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, The News Leader eNewspaper might not work.
  5. Uninstall and reinstall The News Leader eNewspaper. If nothing else has worked, completely uninstall The News Leader eNewspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The News Leader eNewspaper not working


2. Fix The News Leader eNewspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The News Leader eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The News Leader eNewspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The News Leader eNewspaper may not be able to connect to the Internet when running in the background.

Reported Issues