Contact Herald-Leader Customer Service

Why should I report an Issue with Herald-Leader - Lexington KY?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of McClatchy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not trying to directly openNews content (except for UK sports) is horribly inept, incomplete and incompetent.The new app update does not work on my Samsung Galaxy Tablet S6 lite.

2. Dispute them via PayPal to get your money back and they'll send you a fake collection notice, even when they haven't delivered anything! This kind of business should be illegal but they're popping up more and more.

3. Very disappointing.Although I can log in and read in browser/on website fine, app tells me I don't have a sufficient subscription to be logged in.

4. Not worth keeping digital subscription that won't let me read in the app.As of today, the app only works if linked from an email.

5. On my tablet the font size is too small to read.

6. I thought "Olive" app was better overall experience, but no where near what you'd hope for.This is nothing but a subscription scam! They aren't even located in Lexington.

7. Links don't work, ads are intrusive, navigation is wonky, needs 60% more polish.

8. I read two other stores, but selecting the third was asking too much.

9. Theres no scrolling at the bottom of the page to find things fast.

10. Never received one paper and when you try to dispute it, they will delete your information.

11. Edit: I know how to adjust the font size.

1. Fix Herald-Leader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Herald-Leader: Restarting the app will resolve most errors.
2. Update the Herald-Leader App. Here is how:
   1. On Android goto PlayStore » Search for "Herald-Leader" » Open Herald-Leader - Lexington KY » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Herald-Leader » click "UPDATE".
3. Clear Herald-Leader - Lexington KY app cache: Clearing cached data will force your app to retrieve the latest data directly from Herald-Leader servers.
   1. On Android, goto Settings » Apps » Select "Herald-Leader - Lexington KY" » click Storage » click "Clear Cache".
4. Check Herald-Leader app permissions. If any of these permissions required to use your device's features are disenabled, Herald-Leader might not work.
5. Uninstall and reinstall Herald-Leader. If nothing else has worked, completely uninstall Herald-Leader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Herald-Leader not working

2. Fix Herald-Leader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Herald-Leader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Herald-Leader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Herald-Leader may not be able to connect to the Internet when running in the background.