Published by Planned Parenthood Federation of America Inc. on Apr 12, 2024

Report an issue with Spot On Period Tracker.
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Why should I report an Issue with Spot On Period Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Planned Parenthood Federation of America Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Spot On Period Tracker

1. If you’re not on birth control, Spot On can accurately predict your period and give you a heads up on when you’re likely to be fertile. • Your flow — from spotting to light to heavy days. • Your symptoms — fatigue, cramps, or stomach aches. • Track any method that affects your period: the pill, patch, ring, implant, shot, and IUD. • Set discreet reminders specific to your birth control or menstrual cycle. • Connection to Chat/Text health educator hotline to speak directly with experts. • No judgment or assumptions about you, your reproductive goals, or your reasons for using birth control. ... a smart, unassuming, useful piece of technology — thank the gynecological cosmic forces. “We’ve already downloaded it — have you?

2. Staying on top of your cycle has never been easier or more fun with Spot On — a birth control and period tracker powered by Planned Parenthood Direct.

3. Stay consistent with birth control reminders, guidance, and tips — no matter your method or your schedule.

4. “This new period tracking app is a serious game-changer.

Spot On Period Tracker Customer Insights

1. It was simple to input before.I've been using this app for years and it WAS great - easy to use, always backed up, clear calendar to see important dates in future and past.

2. I was using this app on my old phone for years before I switched and it was amazing, but something in one of the newer updates/versions has made it incredibly slow, buggy, and non-responsive, it's really hard to use and I don't know what they did to it but it doesn't really work anymore.

3. You can't use Google Drive to back up your data any more, so when you finally get fed up with the app not saving your period data correctly or randomly losing whole months, you can't export your data to import to another app.

4. Update: why did you remove the option to have it send me a reminder to input my data??? Now the only options are for when my period could come or the day I change my ring.

5. I thought the update would help, but I just ended up losing the last four months of data.Wow, this new update sure did a number.

6. Tracking still works, if you have the patience to wait a couple seconds or more for every tap through the app 😒I've been using this app for several years now.

7. But since the updates the UI Isnt as smooth or easy to navigate, and the app is prone to crashing and permanently losing the info you've been tracking.

8. What have I consented to? The new app has lost a few features which were really useful, including seeing a whole month's summary at once, light/medium/heavy period (whoever removed that--I doubt they have periods).

9. It's much less intuitive (if I hadn't watched the video I wouldn't have known to scroll horizontally to get to the actual log part) and requires too many taps to simply track a period.

10. I'm stuck with it unless I want to lose 3 years of period data.

11. The new update seems to have been launched prematurely, leaving me very disappointed in this app.Edit: I've uninstalled the app.

Steps to Troubleshoot & Fix Spot On Period Tracker Issues

1. Fix Spot On Period Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Spot On Period Tracker: Restarting the app will resolve most errors.
  2. Update the Spot On Period Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Spot On Period Tracker" » Open Spot On Period Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spot On Period Tracker » click "UPDATE".
  3. Clear Spot On Period Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Spot On Period Tracker servers.
    1. On Android, goto Settings » Apps » Select "Spot On Period Tracker" » click Storage » click "Clear Cache".
  4. Check Spot On Period Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Spot On Period Tracker might not work.
  5. Uninstall and reinstall Spot On Period Tracker. If nothing else has worked, completely uninstall Spot On Period Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Spot On Period Tracker not working


2. Fix Spot On Period Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Spot On Period Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Spot On Period Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Spot On Period Tracker may not be able to connect to the Internet when running in the background.

Reported Issues