Published by Spirit Airlines Inc. on Sep 23, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Spirit Airlines Inc. to your problem using the strength of crowds.
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About Spirit Airlines

1. From booking your next getaway to receiving real-time flight updates, the Spirit Airlines app makes travel easier and faster than ever. * Access all upcoming trip details at your fingertips – from flight status to gate info, seat assignment, and more. * Get notified when it’s time to check-in, so you’re ready to go! * Modify your seats, add bags, or upgrade your trip with no change or cancel fees! * Easily search, find, and book your next getaway in just a few taps. * Stay in the loop with real-time notifications for flight changes. * Track the arrival times of family and friends with ease. * Join Free Spirit® to start earning points towards reward travel – as low as 2,500 points! * Track your tier status, point balance, and personalize your profile.

2. Easily manage all your trips in one place.

3. Download today and fast track your airport experience with Spirit!

Spirit Airlines Customer Insights

1. Crashed constantly, either greatly delayed or did not bring up boarding pass at all, no option to download your boarding pass to your phone, does not show you flights you have booked even if you are logged in, so you have to keep looking up your freakin' flight.

2. I haven't printed a boarding pass in years, but one time using this app and I printed one for my return flightI love Spirit the airline.

3. Finally, after I was checked in, Evey time I tried to bring up my boarding pass, even though it showed me checked in, I get a red error message saying 'null.' Do better.This app is very unstable.

4. Anyways, with the most recent update, the boarding pass page cuts off the bottom portion of the QR code for the boarding pass, rendering it useless...and also rendering the app almost completely useless for my purposes.

5. After I go to their website to check-in, I go back to the app and while it shows I checked it, I cannot get it to show my boarding pass.

6. It's not uncommon for it to freeze after you have started to use it, which is very problematic when you are at the gate attempting to recall your boarding pass.

7. Check in again and the boarding pass won't have the barcode.

8. I thankfully was near a laptop with WiFi to check in that way, I would've been SOOL if I wasn't.They removed one of the best features of the app! It used to let you easily see additional dates and prices once search was entered.

9. I click boarding pass and nothing happens.

10. Every time I've opened the app, I've turned on the flight notification toggle, yet it won't work and shows that I haven't turned it on.

11. Also, if my flight is associated with my frequent flyer number, and I'm logged into my account, why do I need to manually add the flight?This isn't the place to report bugs, but the app won't let me do that either, so I guess i have no choice.

Steps to Troubleshoot & Fix Spirit Airlines Issues

1. Fix Spirit Airlines Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Spirit Airlines: Restarting the app will resolve most errors.
  2. Update the Spirit Airlines App. Here is how:
    1. On Android goto PlayStore » Search for "Spirit Airlines" » Open Spirit Airlines » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spirit Airlines » click "UPDATE".
  3. Clear Spirit Airlines app cache: Clearing cached data will force your app to retrieve the latest data directly from Spirit Airlines servers.
    1. On Android, goto Settings » Apps » Select "Spirit Airlines" » click Storage » click "Clear Cache".
  4. Check Spirit Airlines app permissions. If any of these permissions required to use your device's features are disenabled, Spirit Airlines might not work.
  5. Uninstall and reinstall Spirit Airlines. If nothing else has worked, completely uninstall Spirit Airlines then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Spirit Airlines not working


2. Fix Spirit Airlines Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Spirit Airlines be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Spirit Airlines not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Spirit Airlines may not be able to connect to the Internet when running in the background.

Reported Issues