Published by Burleigh Creative on Aug 6, 2024

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Why should I report an Issue with Sleeptot - Baby White Noise?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Burleigh Creative to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sleeptot Customer Insights

1. Stay away from this appNice layout and colours and the sounds are lovelyThis is not free we have to put credit card details for trial seven day.

2. Do not install waste your data and timeTook a yearly fee after cancelling the subscription then tried to make me do another trial after already paying the yearly subscription.They wil charge you after free trial.

3. They are asking for a card information so they can steal money from you after you signed up for the trial.I tried the app first, knowing it has a free trial.

4. This has cost me more than $230 dollars(fijian currency, which is half of US dollars).I still cant get over the fact that this has charged me three times and It hasn't even been 1 year, I've had this for only 9 days!! This must be a scam app.

5. I want a refund and I am dissatisfied and clearly disappointed.They charged me after the trial without prior notice.

6. But upon checking my credit card, there has been a deduction made.

7. Hi, I have noticed that this app charged me 3 times but I have only download it on the 9th of November 2020.

8. Thank you for thisThey change without noticing and cant cancel payment.

9. They charged me yesterday but they sent me an email just today.

10. Don't even get the trial.

11. please fix and contact meLove this app, it's absolutely fantastic, my baby sleeps like a baby should.

Steps to Troubleshoot & Fix Sleeptot Issues

1. Fix Sleeptot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sleeptot: Restarting the app will resolve most errors.
  2. Update the Sleeptot App. Here is how:
    1. On Android goto PlayStore » Search for "Sleeptot" » Open Sleeptot - Baby White Noise » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sleeptot » click "UPDATE".
  3. Clear Sleeptot - Baby White Noise app cache: Clearing cached data will force your app to retrieve the latest data directly from Sleeptot servers.
    1. On Android, goto Settings » Apps » Select "Sleeptot - Baby White Noise" » click Storage » click "Clear Cache".
  4. Check Sleeptot app permissions. If any of these permissions required to use your device's features are disenabled, Sleeptot might not work.
  5. Uninstall and reinstall Sleeptot. If nothing else has worked, completely uninstall Sleeptot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sleeptot not working


2. Fix Sleeptot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sleeptot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sleeptot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sleeptot may not be able to connect to the Internet when running in the background.

Reported Issues

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