Contact SimplePractice Client Portal Customer Service

Why should I report an Issue with SimplePractice Client Portal?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SimplePractice to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The only thing that we have found difficult is that once you are in a video call, you cannot exit to open any other applications on your phone while the call is being made, as the sound cuts out completely and you have to restart the call.The biggest issue is the glitch in sending messages.

2. FYITrying to read the EULA, this app needs auto rotate or zoom out functionality, the default zoom setting is just a hair too large for S22, I can't fully read the EULA.There is no screen icon to access this app.

3. Also, My provider told me I had to go the portal and complete my user profile, but there is no place to do that.Finding out that this app was finally available in my country was a pleasant surprise.

4. Also, it would be great if you could send attachments like photos.Not user friendly, despise using your app.

5. You cannot even send screenshots...cumbersome when trying to send info quickly, you have to do a damn email attachment.

6. I love that I can make an appointment with my provider on the spot without having to call into an office.

7. Jaimez is easy to talk to and motivating.Unfortunately I haven't found that it works with my headphones.

8. I have found it a little frustrating when having appointmentsCan not navigate.

9. Sometimes it says failed to send and then it sends the same message 2 to 3 times in a row.

10. Bills do not have method of payment( that I can see) for HS account needed for BCBS.

11. It's easy to navigate and the quality is very good.Good experience, Dr.

1. Fix SimplePractice Client Portal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SimplePractice Client Portal: Restarting the app will resolve most errors.
2. Update the SimplePractice Client Portal App. Here is how:
   1. On Android goto PlayStore » Search for "SimplePractice Client Portal" » Open SimplePractice Client Portal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SimplePractice Client Portal » click "UPDATE".
3. Clear SimplePractice Client Portal app cache: Clearing cached data will force your app to retrieve the latest data directly from SimplePractice Client Portal servers.
   1. On Android, goto Settings » Apps » Select "SimplePractice Client Portal" » click Storage » click "Clear Cache".
4. Check SimplePractice Client Portal app permissions. If any of these permissions required to use your device's features are disenabled, SimplePractice Client Portal might not work.
5. Uninstall and reinstall SimplePractice Client Portal. If nothing else has worked, completely uninstall SimplePractice Client Portal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SimplePractice Client Portal not working

2. Fix SimplePractice Client Portal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SimplePractice Client Portal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SimplePractice Client Portal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SimplePractice Client Portal may not be able to connect to the Internet when running in the background.