Contact Shpock Customer Service

Why should I report an Issue with Shpock: Buy & Sell Marketplace?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shpock to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not confident in the security of my personal info so had no choice but to request account deletionNo idea what's happened, app is now basically unusable, I cannot post any items as I keep getting an error message, cannot edit or remove my current items as I get same error message.

2. I have literally just downloaded the app and posted 2 items, and it's taken 1 minute for a scammer to ask for my email and saying they have purchased the items and send them out them despite no confirmation from shpock I'm not wet behind the ears so know a scam when I see one but for some people new to online selling you need to be Very wary.

3. It's a shame because I do prefer the concept over other apps but the execution is apparently so bad that people aren't even able to use the platform anymore.The new cookie and ad consent options are terrible.... There is no option to object to all ad vendors.

4. Total fall from grace.Decent layout of the app, it's a bit laggy, and OMG !! The amount of scammers looking for email details cause they seemingly can't purchase the item instantly.

5. was going to post a classified ad, had detauled pictures (which is somewhat important when you want to sell an item and be fair to the buyer) and it popped up with photo credits.

6. Uninstalling, I'll stick to Facebook marketplace!Would be better if you could link to the original product page when selling so you don't need to write out a long description.

7. When it was new, I had success selling used items with Shpock and liked the features so I tired again.

8. I have no problems with ads, I don't like focused ads but I do seriously object to legitimate interest and having to select an ad free every single time is irritating.

9. You need to have a bot that scans messages for the following message....I tried to buy your (item) can you please supply your email address.

10. Photo credits? The app already monetizes using ad-impressions, but I'm supposed to pay, so more users are driven to engage them? Sorry, not going to be the content that gets directly and indirectly monetized.

11. Next thing, Im getting demands for payment and counter offers on items I'd never dream of buying.

1. Fix Shpock Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Shpock: Restarting the app will resolve most errors.
2. Update the Shpock App. Here is how:
   1. On Android goto PlayStore » Search for "Shpock" » Open Shpock: Buy & Sell Marketplace » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shpock » click "UPDATE".
3. Clear Shpock: Buy & Sell Marketplace app cache: Clearing cached data will force your app to retrieve the latest data directly from Shpock servers.
   1. On Android, goto Settings » Apps » Select "Shpock: Buy & Sell Marketplace" » click Storage » click "Clear Cache".
4. Check Shpock app permissions. If any of these permissions required to use your device's features are disenabled, Shpock might not work.
5. Uninstall and reinstall Shpock. If nothing else has worked, completely uninstall Shpock then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Shpock not working

2. Fix Shpock Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Shpock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Shpock not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Shpock may not be able to connect to the Internet when running in the background.