Published by MegaShark Developer

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Why should I report an Issue with HD Photo Frames?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MegaShark Developer to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HD Photo Frames

1. You can creator photo grid collage with many wonderful style and nice sticker, with text and sticker cute, abundant. it is suitable for anyone?

HD Photo Frames Customer Insights

1. You cannot have a square frame, only a rectangle, only portrait, no landscape, any photo that is not the same size/shape as their frames must be cropped, so you cannot have frames fit your photos, only make your photos fit their one singular size frames.It sucks, when i try to add a photo with 2.5:1 pano view, the frame it provides still something like 4:3 vertical which may suit for a portrait but never will be good for a lanscape.

2. But that aside, it's one of those apps with the most beautiful frames, modern ones as well as Baroque frames.The frames look nice, but there is no option to adjust the frames, so all square images are forced to be cropped to portrait or landscape.

3. That kind of mutilation of a historical frame all around its edges is completely nonsense, all the beautiful details had been cut off.Very beautiful frames, and lots of it.

4. And at all baroque frames are the corners and edges cropped and trimmed off, say infact ugly mutilated.

5. Cant allow to select more pics to add in one frame 🤔 uselessWhile the app itself is useful, it's the hidden feature that isn't so good: The app wants to have full access to your network! Check out the permission listing from "About the app" before download and use.This is truly a brilliant app.

6. I just wish the frames were themselves in size adjustable to the picture size.

7. Many frames, effects and beautiful stickers.

8. It has all the positive characteristics such as easy to use, great choice of frames, wonderful colours etc.

9. This is the best App for photo frames and effects.

10. Really appreciate this appThe frames only come in one size/ratio.

11. But it needs the possibility to auto-adjust the frame in size onto the photo.

Steps to Troubleshoot & Fix HD Photo Frames Issues

1. Fix HD Photo Frames Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HD Photo Frames: Restarting the app will resolve most errors.
  2. Update the HD Photo Frames App. Here is how:
    1. On Android goto PlayStore » Search for "HD Photo Frames" » Open HD Photo Frames » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HD Photo Frames » click "UPDATE".
  3. Clear HD Photo Frames app cache: Clearing cached data will force your app to retrieve the latest data directly from HD Photo Frames servers.
    1. On Android, goto Settings » Apps » Select "HD Photo Frames" » click Storage » click "Clear Cache".
  4. Check HD Photo Frames app permissions. If any of these permissions required to use your device's features are disenabled, HD Photo Frames might not work.
  5. Uninstall and reinstall HD Photo Frames. If nothing else has worked, completely uninstall HD Photo Frames then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HD Photo Frames not working


2. Fix HD Photo Frames Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HD Photo Frames be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HD Photo Frames not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HD Photo Frames may not be able to connect to the Internet when running in the background.

Reported Issues