Published by Simão Lúcio on Aug 20, 2024

Report an issue with Service Reports+.
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Why should I report an Issue with Service Reports+?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Simão Lúcio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Service Reports+

1. A complete, fast and functional tool for Jehovah’s Witnesses, JW, to record and report the time spent in the field ministry.

2. All data is saved in your device's memory, instead of a remote server that cannot guarantee confidentiality.

3. This is the advanced version of the 'Service Report' app for JW.

4. I thank everyone and especially Jehovah God who gave me the help I needed to make this application (Psalms 127:1).

Service Reports+ Customer Insights

1. I like the fact that it reminds you of how much time you have left to reach your goal/ hourly requirement, but maybe the display of the entire report could be improved, the previous one was good but maybe thats just me, otherwise thank for the work n thought put into it.Love this app.

2. Please one problem I am facing as an individual is when using the app sometime it will close by itself and the time will stop running so for me to remember the actual hour and minute to add manually is a very big problem for me thus make me sometimes to use different app instead of service report plus.

3. Thank you Lucio so much for your hard work and the time put into the making of this app!Not a bad app but the previous version is better at User Experience.

4. The previous version did this better.First of all I will like to thank the developer for the great effort he is doing to make us enjoy ourselves in the ministry may Jehovah continue blessing you for this.

5. And I love how easy it is to send my monthly report to my group overseer.

6. I love the way you are able to be reminded to send you report on the 1st of every month and how easily you can send it right from the app and it goes straight to the brother.Clean UI.

7. Thank you very much for your efforts!This is the best app I have ever used to keep up with my field service report.

8. I do wish that I could add things I forgot to add without being required to add time for it to register.

9. Is it just me or is it coming soon?Best for Android i switched from Apple to android, and was spoiled by the My Time app available on ios.

10. I would love viewing the revisits and bible studies per month in a graphical way too, so it's easier to see where I can improve.

11. It makes it so easy to be on time with the reports.

Steps to Troubleshoot & Fix Service Reports+ Issues

1. Fix Service Reports+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Service Reports+: Restarting the app will resolve most errors.
  2. Update the Service Reports+ App. Here is how:
    1. On Android goto PlayStore » Search for "Service Reports+" » Open Service Reports+ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Service Reports+ » click "UPDATE".
  3. Clear Service Reports+ app cache: Clearing cached data will force your app to retrieve the latest data directly from Service Reports+ servers.
    1. On Android, goto Settings » Apps » Select "Service Reports+" » click Storage » click "Clear Cache".
  4. Check Service Reports+ app permissions. If any of these permissions required to use your device's features are disenabled, Service Reports+ might not work.
  5. Uninstall and reinstall Service Reports+. If nothing else has worked, completely uninstall Service Reports+ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Service Reports+ not working


2. Fix Service Reports+ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Service Reports+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Service Reports+ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Service Reports+ may not be able to connect to the Internet when running in the background.

Reported Issues

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