Contact X-VPN Customer Service

Why should I report an Issue with X-VPN - Private Browser VPN?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Free Connected Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Highly recommend!!!So I've been using this app for a while so I can use it on discord at school and for the most part it actually works on the school Wi-Fi on my phone! But sometimes it'll abruptly stop working, no protocols will connect even if I try for hours, uninstall and reinstall it just dosent work, after a few weeks later it'll start to work again I don't understand.Very useful for me as a public school student where the school blocks a lot of regular content like YouTube and various sites.

2. You never have to worry about ads in the middle of using it, ads will only appear when the app is open, and while sometimes it can disconnect you because of a limit, reconnecting is easy enough.This works when every other free VPN wouldn't at my school, and that's well worth 5 stars.

3. The process is: Start app, try and connect, doesn't connect, close app, reopen and try again, doesn't connect, try it another handful of times and viola! It connects! How efficient.it used to be five stars worthy, but now there's way too many ads and it takes about five minutes to load every morning.

4. I'm all for making money by offering free service with a few ads but this is intrusive and obnoxious.At times the app will glitch (sometimes to the point where you need to uninstall and reinstall it), but it happens infrequently enough to only take away one star.

5. Overall, it is good for something quick and free.Not only do I recommend this app to anyone who is looking for a good VPN, I highly suggest to everyone to please get the Premium Version.

6. it's still really good at bypassing things (everything but netflix, it doesn't work for that, the reason i got it).

7. However, it will occasionally not connect to networks or refuse to disconnect, so you have to force stop it from settings.

8. My other complaint is how you can't disconnect unless your in the app, it seems like a cheap way to force you to see that premium option.

9. Other than that it's a great app, and even the free version has pretty fast servers.

10. I understand that as a free app you need to make money but I dislike how you get a pop-up for turning it both on and off.

11. I recommend this! I'll try to update this if my opinion changes.This vpn is the only one that works with my wifi, unfortunately it's one of the worst ones I've ever used.

1. Fix X-VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart X-VPN: Restarting the app will resolve most errors.
2. Update the X-VPN App. Here is how:
   1. On Android goto PlayStore » Search for "X-VPN" » Open X-VPN - Private Browser VPN » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for X-VPN » click "UPDATE".
3. Clear X-VPN - Private Browser VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from X-VPN servers.
   1. On Android, goto Settings » Apps » Select "X-VPN - Private Browser VPN" » click Storage » click "Clear Cache".
4. Check X-VPN app permissions. If any of these permissions required to use your device's features are disenabled, X-VPN might not work.
5. Uninstall and reinstall X-VPN. If nothing else has worked, completely uninstall X-VPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing X-VPN not working

2. Fix X-VPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make X-VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to X-VPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, X-VPN may not be able to connect to the Internet when running in the background.