Published by Amimon Ltd

Report an issue with Connex.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Connex?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Amimon Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Connex Customer Insights

1. no support for fixed channel selection on connex mini.

Steps to Troubleshoot & Fix Connex Issues

1. Fix Connex Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Connex: Restarting the app will resolve most errors.
  2. Update the Connex App. Here is how:
    1. On Android goto PlayStore » Search for "Connex" » Open Connex » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Connex » click "UPDATE".
  3. Clear Connex app cache: Clearing cached data will force your app to retrieve the latest data directly from Connex servers.
    1. On Android, goto Settings » Apps » Select "Connex" » click Storage » click "Clear Cache".
  4. Check Connex app permissions. If any of these permissions required to use your device's features are disenabled, Connex might not work.
  5. Uninstall and reinstall Connex. If nothing else has worked, completely uninstall Connex then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Connex not working


2. Fix Connex Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Connex be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Connex not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Connex may not be able to connect to the Internet when running in the background.

Reported Issues