Published by Schnucks on Feb 29, 2024

Report an issue with Schnucks Rewards.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Schnucks Rewards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Schnucks to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Schnucks Rewards

1. Our app is packed with features that offer a personalized experience, tailored to your shopping needs whether you are in-store, ordering delivery, or picking up curbside groceries.

2. The Schnucks Rewards app is here to help you save time and money whenever grocery shopping is convenient for you.

3. Whatever your shopping needs are, the Schnucks Rewards App has you covered.

4. We’d love to hear how the Schnucks app is working for you.

5. By clicking INSTALL or GET, you consent to the installation of the Schnucks application and any updates or upgrades thereto and agree to our Terms of Use and Privacy Policy.

Schnucks Rewards Customer Insights

1. Vast improvement over the old app! Includes a Rewards tally, a barcode that you can scan AT CHECKOUT to get your rewards, and also allows you to clip digital coupons (Schnupons) and manage pharmacy in-app rather than having to go through your phone's internet browser.

2. I have to calculate manuallyI've recently started using Schnucks rewards, and I love the shopping list and the rewards system itself! However I am not able to clip any coupons in app.

3. I feel like this should just automatically apply once I enter my phone number at checkout.Downloaded this to use a coupon i saw in the store.

4. This didn't allow me to link to my current rewards account I've been using in store for years now.

5. The next button in the tutorial says 'NE..' could be why I cannot figure out the coupon process.This app is useful for creating your shopping lists.

6. Cashier would not apply the coupon even though she could see I was logged in to the app and was getting the error message for coupons.

7. Coupons don't apply, and can't use rewards without the cashier making the adjustment manually.

8. The ability to clip digital coupons is also super helpful.

9. Every time I try to clip a coupon, I get a message that says "Failed to clip coupon".

10. I've seen deals for 2 for $4, but it doesn't tell you that they limit it to 4 items only.I gave 2 stars for the flowing reasons: 1.) The weekly ads NEVER load & stays at a white screen.

11. 4.) Other store apps that I use show a total price at the bottom of the grocery lists that I make.

Steps to Troubleshoot & Fix Schnucks Rewards Issues

1. Fix Schnucks Rewards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Schnucks Rewards: Restarting the app will resolve most errors.
  2. Update the Schnucks Rewards App. Here is how:
    1. On Android goto PlayStore » Search for "Schnucks Rewards" » Open Schnucks Rewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Schnucks Rewards » click "UPDATE".
  3. Clear Schnucks Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from Schnucks Rewards servers.
    1. On Android, goto Settings » Apps » Select "Schnucks Rewards" » click Storage » click "Clear Cache".
  4. Check Schnucks Rewards app permissions. If any of these permissions required to use your device's features are disenabled, Schnucks Rewards might not work.
  5. Uninstall and reinstall Schnucks Rewards. If nothing else has worked, completely uninstall Schnucks Rewards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Schnucks Rewards not working


2. Fix Schnucks Rewards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Schnucks Rewards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Schnucks Rewards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Schnucks Rewards may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I can’t get into my account. It says I already registered but when I log in it wants a new password. Then when I put it in it says I need to register ? Help 😌🫤

    — by Susan Vollano 4 months ago

  • Can’t redeem my rewards somebody by using my rewards

    — by Cynthia Steel 1 year ago

  • Please cancel this account. I have registered through a different email address and would prefer to use that one

    — by Bart Aiello 1 year ago

  • I need to delete a Schnucks subscription with the phone number 314-705-0876. My husband inadvertently set up account. Need to keep 314-997-2683 as I have rewards available. Thank you

    — by Rita Ruckman 2 years ago