Published by Sam Torres on Oct 15, 2024

Report an issue with Family GPS Tracker.
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Why should I report an Issue with Family GPS Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sam Torres to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Family GPS Tracker

1. Uses state-of-the-art GPS location technology to report the real-time whereabouts of those that have accepted invitation to join your Family in the app and share their location.

2. Your family can be joined by their configuration form app to your Family. • No additional costs, no intermediaries, no subscriptions, no SPAM, no integrated purchases ...

3. Please note, location sharing requires consent from ALL family members to be used.

4. Simply install the Family GPS Tracker app on your phone and invite your family to install it.

5. An Android mobile with this application installed for each family member.

6. Remember that it is imperative to find your family member that the app is running, otherwise you will be notified that the person is not found.

7. With "Family GPS Tracker", you can be sure that all the information about your family is safe and secure.

8. We don't store any location information, or anything else about your family!

9. In ALL devices you have to configure the SAME Family ID to use with the application.

10. Family GPS Tracker is NOT a spying or secret surveillance solution!

11. The first time, configure the app with your name and get your ID Family.

Family GPS Tracker Customer Insights

1. Uninstalled...Doesn't work at all! Waste of storage and time! Plz fix this app .. I could have given it a zero.. But I didn't have an option! My mood is spoilt now! Uhhhhhh!😡😡Easy to use, secure, free and working properly.

2. Not reliable or accurate.Not Techie Enough, installed, attempted to log into G account, tripple checked user and PW but still would not log in, mentioned something about enabling Gmail but did not understand what it was asking me to do.

3. It lets me know in a safe way where my relatives are in real time! Totally free and with total privacy, without intermediate services or any other payments.

4. you can select tge otger persons name and even if yhey are known far away, map just shows your lication.

5. uninstalled, reinstalled, reconfigured and same thingShows both phones in locations where they are not.

6. Also sometimes the phones while sitting next to each other show in two different locations.

7. both if us installed app, configured to same gmail acct and all map shows is yourself.

8. It is a bit difficult to configure, but you have to follow tips given by the app.

9. Spectacular performance, I recommend it!terrible.

10. does not work.

11. This app helps me in my day to day.

Steps to Troubleshoot & Fix Family GPS Tracker Issues

1. Fix Family GPS Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Family GPS Tracker: Restarting the app will resolve most errors.
  2. Update the Family GPS Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Family GPS Tracker" » Open Family GPS Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Family GPS Tracker » click "UPDATE".
  3. Clear Family GPS Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Family GPS Tracker servers.
    1. On Android, goto Settings » Apps » Select "Family GPS Tracker" » click Storage » click "Clear Cache".
  4. Check Family GPS Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Family GPS Tracker might not work.
  5. Uninstall and reinstall Family GPS Tracker. If nothing else has worked, completely uninstall Family GPS Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Family GPS Tracker not working


2. Fix Family GPS Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Family GPS Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Family GPS Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Family GPS Tracker may not be able to connect to the Internet when running in the background.

Reported Issues