how to delete Sahay account

How to Delete Sahay Completely

Published by Rays MFI | Updated: Feb 28, 2023



Learn how to delete your Sahay account and personal data from your device.


Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


delete Sahay account   remove Sahay account


Reading time: 47 seconds

1. Delete Sahay Account through Email

There are 2 methods to get your data (and account) deleted by Sahay:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now we understand what the Law says, Here is how to handle the account data deletion request:

  1. To delete your Sahay account, contact Sahay via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Sahay of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to [email protected] Login to see email.

Alternatively, Send your Request directly to Sahay using the form below:

Already have an account? Login here


2. How to Delete Sahay on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Sahay".


3. Delete Sahay on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Sahay" and Click "Uninstall".





Sahay Product Details



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Rays Micro Finance Institution provides Mobile Wallet platform for its customers known as Sahay Pay. The wallet contains Customer, Agent and Merchant feature in a single app. The wallet is well designed to accommodate necessary requirements for making payments, funds transfer, airtime purchase as much more. The wallet boasts of the following features 1. Customer a) Transfer Money to registered and unregistered user (peer to peer) b) Cash Withdrawal at Sahay Agent, Rays MFI branch (cash out) c) Airtime Purchase - Ethiotelecom d) Merchant Payments (Pay with Sahay) e) Bill Payments - (Ethiotelecom Postpaid, Ethiopian Airlines) f) Digital Micro Loan g) Uqub/Hagbad/Tablebanking 2. Agent a) Cash Deposit b) Cash Withdrawal c) Airtime Purchase d) Customer Registration e) Customer PIN Reset f) Bill Payment 3. Merchant a) Receive Cash b) Funds Transfer c) Airtime Purchase d) Bill Payment The wallet is convenient, fast and secure. Download the app to start enjoying transacting with Sahay Pay

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