Published by AndroMoney on Jul 6, 2024

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Why should I report an Issue with AndroMoney Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AndroMoney to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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AndroMoney Pro Customer Insights

1. Overall still great app.The app works very intuitively, I'm able to track savings checking and loans easily although loans need to be paid off as a credit card entry, have been using the pro version for a while now, works like the free version but the user interface is horrible, there is no way to customize it aside for the color on the top bar, also if you set up a recurring entry and need to change it, you have to delete it and re-enter it, I have switched to the free version interface and the license transfersGreat experience I have been using Money Lover for years and was happy with it.

2. The calculator is too huge, you can't SEARCH for payees like you can in the free version, and it takes longer to input an entry since it forces you to go through every category instead of just inputting the ones you need.

3. Also, is this app not being updated anymore?Devs, I am fond of your free version and finally decided to step up to premium because your app is amazing.

4. I could not be more surprised to see that I totally not like your Pro version! The interface is all changed... I got really used to the one in the free version, so I would have loved the pro version had it kept that.

5. Uninstalled and went back to the free version.This app is superior to any I've used and I've tried at least 10.

6. I don't like that it syncs to your website and have uninstalled it and requested a refund.Finally, a money app that does everything I need it to do, looks great, and doesn't require those stupid monthly subscriptions! One-off fee, the app is mine, sweet and simple.

7. These extra steps give me the assurance I require in the event of device loss or some other major mishap.Needs a tick box option on every entry, so you can tick each entry as it is processed through your bank (etc) statement.

8. Horrible compared to the free version.

9. I wanted the free version, just without ads.

10. Keep up the good work!Been using the free app for many years now and like it.

11. It's simple enough which allows me to enter my expenses easily and painlessly, but at the same time it also give useful reports which does not require a finance degree to understand.

Steps to Troubleshoot & Fix AndroMoney Pro Issues

1. Fix AndroMoney Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AndroMoney Pro: Restarting the app will resolve most errors.
  2. Update the AndroMoney Pro App. Here is how:
    1. On Android goto PlayStore » Search for "AndroMoney Pro" » Open AndroMoney Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AndroMoney Pro » click "UPDATE".
  3. Clear AndroMoney Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from AndroMoney Pro servers.
    1. On Android, goto Settings » Apps » Select "AndroMoney Pro" » click Storage » click "Clear Cache".
  4. Check AndroMoney Pro app permissions. If any of these permissions required to use your device's features are disenabled, AndroMoney Pro might not work.
  5. Uninstall and reinstall AndroMoney Pro. If nothing else has worked, completely uninstall AndroMoney Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AndroMoney Pro not working


2. Fix AndroMoney Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AndroMoney Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AndroMoney Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AndroMoney Pro may not be able to connect to the Internet when running in the background.

Reported Issues

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