AppContacter
Contact Sable Customer Service
Email Support directly
Chat with our AppContacter AI Support
Why should I report an Issue with Sable?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Sable Money Inc. to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
|
About Sable
1. Improve your credit score and graduate to traditional, unsecured credit in as fast as 4 months when you hit clear milestones, with coaching from the Sable app.
2. Download now, open an account in five minutes, and take the first big step toward your financial future.
3. Open an account in minutes, no matter where you are in your credit journey.
4. No credit check, no minimum deposit, no fees, and no U. S. citizenship required.
5. Sable is effortless, borderless banking for a more connected world.
6. Start funding your future while the big banks make you wait years.
7. Get unlimited cash back on the things that matter, connect to your favorite financial apps, and send and receive money in 55+ countries cheaper than ever with Sable's Best Rate Guarantee.
Sable Customer Insights
1. Sable helped me get a credit card and build my score by two hundred points in a matter of a few months.
2. Also it was misleading when I signed up for the secure credit card I thought it was going to work somewhat like the time credit card where it works simultaneously with your checking account.Wonderful Digital Bank.
3. They gave me a credit score - this was my first card, and for the 8-odd months I've had it, it has been great.
4. I have been requesting the help desk to send my debit and credit cards from almost over 5 months and till now I haven't received any credit or debit cards.
5. One of the best apps/cards I ever had with cash back, a cheque account, which other cards of building credit don't offer as much & a big plus for building credit.
6. I recommend Sable as a means to easily manage money between accounts and banks, and to build credit.
7. Worst appSable helped increase my credit score by 200 points.
8. It's been almost 1 month now I have been trying to open am account with them with the same issue occurring over and over again but I am left unattended!So far I like the app and service behind it.
9. It's been a nightmare!! Locking me out for zero reason saying my password is incorrect, it will not let you access your reward money always some sort of error message, that they have been working on for weeks.
10. They gave me a chance while another turned me down & it helped my score go up! Thanks staff and forever grateful for your time of service to me!I want to like this service, I really do.
11. Namely adding the ability to see pending transfers, making the app work with the phone's back button not just the in-app back button (muscle memory, hello?), and providing an option to turn off the "enable fingerprint" screen.
Steps to Troubleshoot & Fix Sable Issues
1. Fix Sable Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Sable: Restarting the app will resolve most errors.
- Update the Sable App. Here is how:
- On Android goto PlayStore » Search for "Sable" » Open Sable » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Sable » click "UPDATE".
- Clear Sable app cache: Clearing cached data will force your app to retrieve the latest data directly from Sable servers.
- On Android, goto Settings » Apps » Select "Sable" » click Storage » click "Clear Cache".
- Check Sable app permissions. If any of these permissions required to use your device's features are disenabled, Sable might not work.
- Uninstall and reinstall Sable. If nothing else has worked, completely uninstall Sable then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Sable not working
2. Fix Sable Server issues & Internet Connection
- Check network connection: An unstable Internet will make Sable be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Sable not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Sable may not be able to connect to the Internet when running in the background.
Reported Issues
-
I have been trying to live chat for some time now and it will not let me. I get no response nor can I even close the chat. I have no telephone right now to call as it got broke.
— by Rhonda Clark 2 years ago -
I am locked out of my account due to losing access to my Gmail. I need my code sent to either my new email that can be accessed, or my number on file with my card
— by Jurnee' Smith-McBeth 2 years ago -
Yes good evening is Robert Clendening I had account # we you that got restricted for no apparent reason. I had it closed July 29th2022. Here is a copy of the text conversation. Please I need something done because my military VA disability was scheduled to be deposited in it after I was told from your representative that I would not. I need the account opened up again or something else needs to happen so I can get my payment.
12:56:10) Sable: Thanks for reaching out to Sable. Please browse some common topics to assist with getting your question resolved as quickly as possible.
(12:56:11) Sable: Please choose from the following menu options.
ACH TRANSFER, CARDS, FRAUD, PROFILE UPDATE, TRANSACTIONS, WIRE
(12:56:44) Robert Clendening: My account is restricted
(12:56:46) Sable: We apologize for any inconvenience this may have caused. Please choose an option from the following menu.
CARD IS BLOCKED, MY ACCOUNT IS RESTRICTED, OTHER
(12:56:56) Robert Clendening: My account is restricted
(12:57:55) Robert Clendening: Hello
(12:58:48) Robert Clendening: How do I get my account unrestricted
(13:00:20) Robert Clendening: I want to close my account
(13:06:15) Elvin D.: Hi, thanks for contacting Sable! How can I help you today?
(13:09:43) Robert Clendening: Yes how do I close my account or delete my account
(13:10:28) Elvin D.: We would love to have you continue as a Sable customer but if you would still like to go ahead and close your Sable account, please confirm that process by replying to this message.
(13:11:11) Robert Clendening: Yes I would like to close my account
(13:12:29) Elvin D.: Thank you for using Sable, and we appreciate your patronage in the past and in the future. We have closed your Sable account as per your request. Please note you may continue to receive statements up to 30 days into the future at this time.
(13:13:29) Elvin D.: Is there anything else I can help you with?
(13:13:48) Robert Clendening: So no direct deposit can be put in correct
(13:14:11) Elvin D.: Your account does not have any balance.
(13:14:56) Robert Clendening: Okay so it is closed than.
(13:15:17) Elvin D.: Yes, it is.
(13:15:34) Robert Clendening: Thank you so much for your help
(13:16:06) Elvin D.: Thank you for contacting Sable! Have a wonderful day.— by Robert Clendening 2 years ago -
I accidentally applied so I wanna cancel.
— by Tiffany 2 years ago -
$300 worth of unauthorized charges on my account since July 17th. I've been trying to get in touch with sable since July 17th by phone and emails with no response from them. Contact me ASAP
— by Aimee Moore 2 years ago -
I deposited $1800 in to my account any as soon as I sent out my payment for rent they took back from my landlord and closed my account with my money still in it and now there's a temporary restriction on it I've tried calling many many times just to be put on hold And then hanged up on
— by mack McCune 2 years ago -
I want my account deleted, i do not use the app. - Note that under GDPR or CCPA you don't need to provide a reason for your request
email: nadaijalauture.cpsd@redacted
Name: Nadaija Lauture
Phone: 8572096113
Address: 59 Jackson Circle , Cambridge 02140
Mention the Law under which you make your request - GDPR or CCPA
Notify Sable of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
Send your email to help@redacted.— by Nadaija 2 years ago -
Hello. I would like to delete my Sable account. My reasons for deleting my sable account is because im with another bank now and won't be using Sable at all.
— by Abraham Ayala 2 years ago -
I need my money put back in my checkings so I can withdraw through Apple Pay and I want my account closed
— by Tyteania gwinn 2 years ago -
Please delete account no longer needed.
— by Tiffany McDonald 2 years ago -
I have another credit card so I want to delete this one since i won’t be able to handle two different cards
— by Bintou 2 years ago -
I don’t use it at all
— by Jennifer Becerril 2 years ago -
I cNt talk to anyone about my dispute and I really need my money I'm homeless and I'm trying to get food and shelter
— by Ieisha K Washington 2 years ago -
This is not the kind of credit that I need. I was signing up to see what this was about, but you instead made me a bank account
— by Sarah VanBuskirk 2 years ago -
I have come to realize I already have a debit card I use and I am not able to use the credit card I signed up for. I don't want to get into any trouble or have issues by me not using the cards given to me so if you could delete my account I'd appreciate it
— by Kaitlyn 2 years ago -
I need to delete my sable credit card account because I'm not using it
— by Brandon 2 years ago -
i need to delete my account i have another account im using.
— by Trace Franks 2 years ago -
I'm unable to download app to activate credit card, how do I go about activating my card
— by Avery Briggs 2 years ago -
I thought it was something else, I'd like my account deleted please and thank you.
— by Skyye McNack 2 years ago -
I would like to lower my credit limit
— by Jurnee Amari Smith-McBeth 3 years ago
