Published by MOBIZEN on Jun 28, 2023

Report an issue with Mobizen Screen Recorder.
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Why should I report an Issue with Mobizen Screen Recorder for LG?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MOBIZEN to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Mobizen Screen Recorder Customer Insights

1. But otherwise I love the recording & editing features! Just one more thing; please allow us to hear the onscreen video that we are recording while it records! Just some hints for improvements! 🙏This screen recording app is AMAZING!! I have been looking for a screen recorder that records only internal audio bc I am a editor and run a fan page and stuff.

2. If you are having that problem it may be due to your device not being updated fully!! 5 rating once I figured that outAbsolutely amazing and a total life saver! I honestly thought that I would never be able to record internal audio with my videos unless I got a more expensive device, and this app has allowed me to release my gaming tutorials with sound (because this seems to be the only app that can).

3. I also can not believe that they only ask for a few bucks a month for their premium version! Most apps want you to pay more than $15 and don't even offer internal recording! This app is perfect! Thank you!Well a lot of people have been saying that the audio isn't really good well I doubt that because you can go to your settings and change the audio to internal instead of external that way you have a better audio.

4. Also, once when i downloaded this, on a different device, They automatically gave me a premium free trial! I got to use some exclusive things in premium and also got no watermark! After the trial ended they informed me it ended and it did not automatically eat meGreat recording app for Android! Only downside; why I rated it just under 5 ⭐is that the recordings take up a lot of memory space on my phone.

5. So some of the audio that I needed for my edits were not on ig.+Everybody knows that you cannot download videos from YouTube you have to screen record them.

6. Anyways at first I did still have background noises with internal audio on But I just had to change settings to the highest quality and the problem was solved! Love this app! ThanksThe amount of use I get from this app is huge.

7. But I give it 4 stars because when I'm trying to record something sometimes it would stop recording I think it needs to be improved.Does everything I need it for and then some.

8. Recently thoguh whenever I go to record a video it closes off the app right as I am about to begin, about 10 seconds into a recording.

9. And it has both internal and external voice recording, which is a complaint I've seen from the other apps that claim to do the same.

10. I usually use it to record clips on yt for intros i make on kinemaster (mostly aj intros) I think it is great and simple, not complicated like some other screen recorders.

11. Also I think it's a very good on recording because when I recorded it's not blurry it's perfect and I would recommend this app for screen recording.

Steps to Troubleshoot & Fix Mobizen Screen Recorder Issues

1. Fix Mobizen Screen Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mobizen Screen Recorder: Restarting the app will resolve most errors.
  2. Update the Mobizen Screen Recorder App. Here is how:
    1. On Android goto PlayStore » Search for "Mobizen Screen Recorder" » Open Mobizen Screen Recorder for LG » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mobizen Screen Recorder » click "UPDATE".
  3. Clear Mobizen Screen Recorder for LG app cache: Clearing cached data will force your app to retrieve the latest data directly from Mobizen Screen Recorder servers.
    1. On Android, goto Settings » Apps » Select "Mobizen Screen Recorder for LG" » click Storage » click "Clear Cache".
  4. Check Mobizen Screen Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Mobizen Screen Recorder might not work.
  5. Uninstall and reinstall Mobizen Screen Recorder. If nothing else has worked, completely uninstall Mobizen Screen Recorder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mobizen Screen Recorder not working


2. Fix Mobizen Screen Recorder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mobizen Screen Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mobizen Screen Recorder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mobizen Screen Recorder may not be able to connect to the Internet when running in the background.

Reported Issues