Contact ConcreteDirect Customer Service

Why should I report an Issue with ConcreteDirect?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LafargeHolcim IT to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Only downside is I don't get to chat with dispatch as much.I'm a pump operator, i should be able to access this app, concrete arrival times matter to me, not the site managers who bought the concrete, i need access to this app more than anyone, but cant even validate an account because i dont have a sales account.

2. Absolutely pointless app.I m a quality control field technicien and i need to have acces to the load bill to confirm and approve of the concrete mixGreat insight into big orders.

3. Speeds up ordering, changing orders, and keep an eye on where the trucks are.

4. Really satisfied with the serviceGreat app.

5. Very intuitive.

1. Fix ConcreteDirect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ConcreteDirect: Restarting the app will resolve most errors.
2. Update the ConcreteDirect App. Here is how:
   1. On Android goto PlayStore » Search for "ConcreteDirect" » Open ConcreteDirect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ConcreteDirect » click "UPDATE".
3. Clear ConcreteDirect app cache: Clearing cached data will force your app to retrieve the latest data directly from ConcreteDirect servers.
   1. On Android, goto Settings » Apps » Select "ConcreteDirect" » click Storage » click "Clear Cache".
4. Check ConcreteDirect app permissions. If any of these permissions required to use your device's features are disenabled, ConcreteDirect might not work.
5. Uninstall and reinstall ConcreteDirect. If nothing else has worked, completely uninstall ConcreteDirect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ConcreteDirect not working

2. Fix ConcreteDirect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ConcreteDirect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ConcreteDirect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ConcreteDirect may not be able to connect to the Internet when running in the background.