Published by LafargeHolcim IT

Report an issue with Duta Holcim.
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Why should I report an Issue with Duta Holcim?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LafargeHolcim IT to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Duta Holcim Customer Insights

Steps to Troubleshoot & Fix Duta Holcim Issues

1. Fix Duta Holcim Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Duta Holcim: Restarting the app will resolve most errors.
  2. Update the Duta Holcim App. Here is how:
    1. On Android goto PlayStore » Search for "Duta Holcim" » Open Duta Holcim » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Duta Holcim » click "UPDATE".
  3. Clear Duta Holcim app cache: Clearing cached data will force your app to retrieve the latest data directly from Duta Holcim servers.
    1. On Android, goto Settings » Apps » Select "Duta Holcim" » click Storage » click "Clear Cache".
  4. Check Duta Holcim app permissions. If any of these permissions required to use your device's features are disenabled, Duta Holcim might not work.
  5. Uninstall and reinstall Duta Holcim. If nothing else has worked, completely uninstall Duta Holcim then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Duta Holcim not working


2. Fix Duta Holcim Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Duta Holcim be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Duta Holcim not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Duta Holcim may not be able to connect to the Internet when running in the background.

Reported Issues

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