Contact Remote Control Customer Service

Why should I report an Issue with Remote Control for Roku TV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SoulApps Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Time will tell.It's very good and it's a good variety and a contractor's signal and it works perfectly for a family and if you lost your or if you don't have your controller it works perfectly rockamole it's a 5 out of 10 but if I have to speak now th10/10It doesn't work that well and it kind of glitches but if ur ok with that go ahead to still works just slower for meGood potential, nice features, but ads ruin it.

2. I'll try again & may change the rating if something improves, otherwise I'll be uninstalling and back on the hunt.I had to revise my my first review from a 5 star to a 2 star because up on opening the ap it looked great, user friendly, gave you options of different remotes you could choose from.

3. Now page after page of nonsense, designed to confuse! I feel insulted by it now.So far it works fine.

4. Not sure why the volume or the headphone option doesn't work but maybe thats just user error.

5. At first the app was confusing because it looked like you couldn't use without paying, but that was just to remove the ads for the most part.

6. My batteries are dead and I plan to get some new ones tomorrow so I am not paying a fee for something I am only using for 1 day.It used to be good.

7. Sorry, bought a couple of backups on Amazon being your app failed.Not connecting at all.

8. I had trouble connecting with a couple other remotes i downloaded.

9. Now if I were going to make my phone my permanent remote the prices seemed fair but I am not.

10. Unfortunately it also gave me options on how to PAY for an advertised FREE app.

11. Overall a good developer app.Could not turn TV on with it and.

1. Fix Remote Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Remote Control: Restarting the app will resolve most errors.
2. Update the Remote Control App. Here is how:
   1. On Android goto PlayStore » Search for "Remote Control" » Open Remote Control for Roku TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remote Control » click "UPDATE".
3. Clear Remote Control for Roku TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Remote Control servers.
   1. On Android, goto Settings » Apps » Select "Remote Control for Roku TV" » click Storage » click "Clear Cache".
4. Check Remote Control app permissions. If any of these permissions required to use your device's features are disenabled, Remote Control might not work.
5. Uninstall and reinstall Remote Control. If nothing else has worked, completely uninstall Remote Control then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Remote Control not working

2. Fix Remote Control Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Remote Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Remote Control not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Remote Control may not be able to connect to the Internet when running in the background.