Published by CodeMatics Media Solutions on Oct 26, 2023

Report an issue with Universal TV Remote Control.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly


Why should I report an Issue with Universal TV Remote Control?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CodeMatics Media Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Universal TV Remote Control Customer Insights

1. Also, making it find your signal by turning on wi-fi sucks because if your modem is weak or wearing out or is just down then you can't even use this application!My Roku tv turns off & on now not to mention having to go buy a universal remote.

2. And still having to press the power button on the TV every time defeats the purpose of a remote.

3. Wish the app would automatically reconnect to the TV instead of me getting up every 5 minutes to turn the TV off and back on manually just to change channels or YouTube videos.I needed a remote for the TVs at work, and this seemed to fit the bill.

4. That sounds lazy probably too but I had to thumb through remote apps quite awhile just looking for that very stating feature of having a power button .

5. And Waste of money upgrading when nothing improved.It helps you navigate Roku but you still have to turn the TV on using a different remote.

6. Won't turn on my TV if it has been off for any significant length of time and also the input button doesn't work.

7. I can't find my actual TV remote because we've used the cable providers remote for so long and all I need to do is change the input option on my TV.

8. If I need to pause my show it takes me at least 2-3 minutes every time and is super frustrating.

9. 2 stars because I am not sure if this is the same with other TVs.Once you get it connected, it works enough to get you where you need, but heaven forbid you go to another app on your phone because it sometimes disconnects from the TV when you come back.

10. Don't waste your time.This app sucks! Let's start with it only working 50% of the time.

11. However, as I was setting it up, I was taken to a page that appeared as part of the setup process, for verification, requesting credit card information, along with the assurance that I wouldn't be charged for anything.

Steps to Troubleshoot & Fix Universal TV Remote Control Issues

1. Fix Universal TV Remote Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Universal TV Remote Control: Restarting the app will resolve most errors.
  2. Update the Universal TV Remote Control App. Here is how:
    1. On Android goto PlayStore » Search for "Universal TV Remote Control" » Open Universal TV Remote Control » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Universal TV Remote Control » click "UPDATE".
  3. Clear Universal TV Remote Control app cache: Clearing cached data will force your app to retrieve the latest data directly from Universal TV Remote Control servers.
    1. On Android, goto Settings » Apps » Select "Universal TV Remote Control" » click Storage » click "Clear Cache".
  4. Check Universal TV Remote Control app permissions. If any of these permissions required to use your device's features are disenabled, Universal TV Remote Control might not work.
  5. Uninstall and reinstall Universal TV Remote Control. If nothing else has worked, completely uninstall Universal TV Remote Control then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Universal TV Remote Control not working


2. Fix Universal TV Remote Control Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Universal TV Remote Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Universal TV Remote Control not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Universal TV Remote Control may not be able to connect to the Internet when running in the background.

Reported Issues