Contact Navigator Customer Service

Why should I report an Issue with Navigator for Amazfit devices?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Francesco Re to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app lets you receive Google Maps directions directly to your device.

2. This app DOES NOT show a map on the smartwatch, only notifications will be sent to the smartwatch (as you can see in the screenshots).

3. The compatibility with third party apps is NOT guaranteed.

4. THIS APPLICATION IS IN NO WAY ASSOCIATED WITH THE AMAZFIT AND GOOGLE MAPS BRAND OR ANY OTHER BRAND.

1. DON'T INSTALL THIS APP - You won't get rid of the mess it makes even by uninstalling it! Update: it changes my watchface INSTEAD of sending the notification!WASTE OF COST., -its a navigator, wow- when I start navigation, it shows notification of watch after I reach the destination it shows reached... thats it.. this is not a navigator 😡.

2. 3 issues, notifications sent to watch sometimes have a delay and show up nearly to late, watch vibration too short almost dont notice (I'm sure this may have to do with watch no program), And on watch I have the distance set to miles and notification says destination distance with little checkered flag inaccurate (for example, deatination is 1.7 miles away, but reads 173 feet)Not worthy.

3. Right now it's not usable on the T-Rex though.So now even though I Uninstalled the app, everytime I use Google maps to navigate, my Amazfit T Rex re-synch's to the default watchface at EVERY turn, over and over again- the reason why I uninstalled the app in the first place! It won't stop doing it now unless I turn OFF notifications from Google Maps, even after uninstalling it.

4. So people using amazMod will have to wait for the next update for the working of amazfit map app update 2: i have received another email from the developer and with new update map app is working with amazmod service.

5. Useless at least on Amazefit GTS 2.It kind of does what advertised - takes gmaps notification and shows it on watch.

6. However, it's showing the notification from 'App' and also shows 'App' in the title .. which already takes up half the screen space with useless text.

7. And the app adds excellent functionality that the Amazfit devices would not otherwise have regarding turn by turn map notifications.

8. This app is just a message notifier for Map alerts notification If we want to use this app we have to wait for every notification and open the message then we have to read the directions.

9. Regarding Maps navigation, this app makes my GTR perform exactly as the Apple and Samsung watch.

10. Cheap notification app... - And my mobile strucks while using after installing this app.

11. Still waiting for reply (more than 2 weeks) from developer to my email.I lost my money and yet to refund.This is not a Map navigator app.

1. Fix Navigator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Navigator: Restarting the app will resolve most errors.
2. Update the Navigator App. Here is how:
   1. On Android goto PlayStore » Search for "Navigator" » Open Navigator for Amazfit devices » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Navigator » click "UPDATE".
3. Clear Navigator for Amazfit devices app cache: Clearing cached data will force your app to retrieve the latest data directly from Navigator servers.
   1. On Android, goto Settings » Apps » Select "Navigator for Amazfit devices" » click Storage » click "Clear Cache".
4. Check Navigator app permissions. If any of these permissions required to use your device's features are disenabled, Navigator might not work.
5. Uninstall and reinstall Navigator. If nothing else has worked, completely uninstall Navigator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Navigator not working

2. Fix Navigator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Navigator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Navigator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Navigator may not be able to connect to the Internet when running in the background.