Published by INVOXIA on Oct 7, 2024

Report an issue with Invoxia GPS.
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Why should I report an Issue with Invoxia GPS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of INVOXIA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Invoxia GPS

1. Track your Motorcycle, Car, Bike, Bags, Loved Ones, Pets, and more with Invoxia GPS Trackers. 24/7 Monitoring, real time anti-theft alerts, geofencing, activity monitoring and unlimited location history.

2. Instantly receive a notification when your motorcycle or other valuables equipped with an Invoxia GPS Tracker are tilted more than 30 degrees or if motion is detected.

3. Receive an instant alert and position update if the button on your Invoxia GPS Tracker is pressed.

4. Always keep an eye on the battery status of your Invoxia GPS Tracker.

5. Get an Invoxia GPS Tracker, Bike Tracker, Pet Tracker or Mini Tracker now to put your mind at ease and protect what you care about!

6. Know where your Invoxia GPS Tracker is from the app at any time.

7. With the app, receive a notification and update the firmware of your tracker to enjoy the latest features.

8. All Invoxia GPS Trackers are compatible with the IFTTT platform enabling you to design more complex automations and connect all of your connected devices together.

9. Receive notifications when your Tracker enters or leaves these areas, so you’re always in the know.

10. While your tracker is in motion, receive regular updates of its position.

11. You can zoom into the location of an individual tracker.

Invoxia GPS Customer Insights

1. They claim innovative technology compared with other trackers but my Optimus tracker was way better and you could download weekly reports into an excel spreadsheet, if you clicked on a day and time it took you directly to the location of that time and day! There was nothing fancy about the Optimus tracker but it was completely reliable.

2. The app closes every time I select "Don't activate notification alerts." The app randomly deletes the tracker if I get it added, which took me almost 7.5 hours to do.

3. If you live in NA and you bought this tracker, I say you should return it and get airtagsTracker litteraly just stopped working after a week of non use.

4. I purchased two trackers with two year subscription only to find out that the app will not go into "Lost Mode" once the app cannot connect to the tracker.

5. I would not put my trust in this product if you think your tracker might be stolen until they get the software working properly.

6. I asked for the three years of subscription to be transferred to a new tracker.

7. Idk if I'll go to the cops if they do run off with my bike.I switched phones and the app has become useless, it didn't work that well on my iPhone now it doesn't work at all.

8. I was excited as ever for this to arrive and, at this point, I'm about to throw my phone and the tracker across the room.

9. The company doesn't really support the product or the app with a way to contact them other than email so if you need help right away, forget it.

10. Plus, support is lacking.I really wanted to like this tracker and the app, but I couldn't.

11. Excellent battery? I had a tracker go bad because it came with a bad battery.

Steps to Troubleshoot & Fix Invoxia GPS Issues

1. Fix Invoxia GPS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Invoxia GPS: Restarting the app will resolve most errors.
  2. Update the Invoxia GPS App. Here is how:
    1. On Android goto PlayStore » Search for "Invoxia GPS" » Open Invoxia GPS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Invoxia GPS » click "UPDATE".
  3. Clear Invoxia GPS app cache: Clearing cached data will force your app to retrieve the latest data directly from Invoxia GPS servers.
    1. On Android, goto Settings » Apps » Select "Invoxia GPS" » click Storage » click "Clear Cache".
  4. Check Invoxia GPS app permissions. If any of these permissions required to use your device's features are disenabled, Invoxia GPS might not work.
  5. Uninstall and reinstall Invoxia GPS. If nothing else has worked, completely uninstall Invoxia GPS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Invoxia GPS not working


2. Fix Invoxia GPS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Invoxia GPS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Invoxia GPS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Invoxia GPS may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please remove the pet tracker from my account - martina.rudyova@redacted and delete the account.
    Thanky you

    — by Martina Rudyova 2 years ago