Contact Intelli IM Customer Service

Why should I report an Issue with Intelli IM - Skype, Lync, OCS,?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rapid Cyber Solutions, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. worked fine on iphone (minus the semi login loop)why there is no calling support for paid subscription also?? i am using Microsoft Skype...but no call support is a big no noReally it's very helpful forme.

2. However down the line they stopped supporting sfb and after repeated follow up failed to refund my remaining months proratedHas not worked for two months.

3. Was there an unlisted recent update?it gets stuck in a sign-in loop on login.

4. Notifications often don't work, statutes don't update and calendars don't work.Same experience as others.

5. am very much satisfied 👌does a great jobNot bad requires emailNotifications aren't working consistently.

6. It worked great a for a few years.

7. No reply from the support team.

8. Kept getting into a loop.

9. Did not renew for 2022.Don't subscribe unless you are sure.

10. I purchased my subscription for a year.

11. It used to always notify me but now it doesn't notify when screen is off.

1. Fix Intelli IM Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Intelli IM: Restarting the app will resolve most errors.
2. Update the Intelli IM App. Here is how:
   1. On Android goto PlayStore » Search for "Intelli IM" » Open Intelli IM - Skype, Lync, OCS, » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Intelli IM » click "UPDATE".
3. Clear Intelli IM - Skype, Lync, OCS, app cache: Clearing cached data will force your app to retrieve the latest data directly from Intelli IM servers.
   1. On Android, goto Settings » Apps » Select "Intelli IM - Skype, Lync, OCS," » click Storage » click "Clear Cache".
4. Check Intelli IM app permissions. If any of these permissions required to use your device's features are disenabled, Intelli IM might not work.
5. Uninstall and reinstall Intelli IM. If nothing else has worked, completely uninstall Intelli IM then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Intelli IM not working

2. Fix Intelli IM Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Intelli IM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Intelli IM not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Intelli IM may not be able to connect to the Internet when running in the background.