Published by Ramsey Solutions on Oct 13, 2023

Report an issue with FinancialPeace.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with FinancialPeace?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ramsey Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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FinancialPeace Customer Insights

1. Don't pay for a free service.Worked great for the first two months but for the last 8 months, I can't even log in! When contacted customer service about it, they just said they're working on an update and to use the internet instead of the app, but the site glitches!!Was great.

2. I've tried to enter debts 5 times, force restart app, updates, restart phone, etc.. Tons ofAn app you have to PAY for to 'help you save' is a joke right? Here's a free tip.. there's plenty of free apps that already do this.

3. Now it just gives the blue screen.The app itself is great and I love all the information, but I am having to relog in at least 6-10 times a day because it keeps kicking me out while I'm in the middle of listening to the lessons.

4. I pressed the wrong one to login and it is forcing me to go through the whole new member process instead of just going to the next lesson that I left off at.

5. Now when I go in the "add debt" button isn't becoming click-able (all 4 fields, including the 2 required, are filled out).

6. Having a LOT of trouble navigating the medium of Ramsey's app/website - including even buying FPU.

7. Please fix! Baby Steps is doing the same thing as well.Really, sluggish won't connect to my bank account.

8. It is worth the money though.Have gone through the setup steps but can't access content.

9. Frustrating!The login and new member buttons are too close together.

10. I can't see how to cancel the subscription 😫App has not worked since the beginning of the new year.

11. Went to add debts and it wouldn't register that I'd pressed it.

Steps to Troubleshoot & Fix FinancialPeace Issues

1. Fix FinancialPeace Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FinancialPeace: Restarting the app will resolve most errors.
  2. Update the FinancialPeace App. Here is how:
    1. On Android goto PlayStore » Search for "FinancialPeace" » Open FinancialPeace » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FinancialPeace » click "UPDATE".
  3. Clear FinancialPeace app cache: Clearing cached data will force your app to retrieve the latest data directly from FinancialPeace servers.
    1. On Android, goto Settings » Apps » Select "FinancialPeace" » click Storage » click "Clear Cache".
  4. Check FinancialPeace app permissions. If any of these permissions required to use your device's features are disenabled, FinancialPeace might not work.
  5. Uninstall and reinstall FinancialPeace. If nothing else has worked, completely uninstall FinancialPeace then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FinancialPeace not working


2. Fix FinancialPeace Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FinancialPeace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FinancialPeace not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FinancialPeace may not be able to connect to the Internet when running in the background.

Reported Issues