Published by Ramsey Solutions on Feb 23, 2024

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Why should I report an Issue with EveryDollar: Budget Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ramsey Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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EveryDollar Customer Insights

1. It doesn't seem to do any good to reach out to support either.I really want to like this app; I love and have benefited from Ramsey content greatly! The app is so buggy and the subscription not worth it 😔 we paid and tried it for two months and just regular issues with it that we never were able to get a budget actually going.

2. (Update, I moved to a different app "iSaveMoney", does everything everydollar does except WAY more responsive and easier to use, with more data as well on spending, income, etc.) If everydollar steps up their game I might come back.Works well in the browser, but can't get the app to load on my android phone.

3. Too many times it struggles to load or retain data and populates the incorrect amounts on various items whether income, expenses, or debt.

4. If the app was like this when I first used it, I definitely wouldn't have continued to use it.The new update for March 17, 2023 says the bug relating to the debt balance failing to update is fixed, but it is not fixed.

5. Have you considered just rolling back to the previous version before all of the changes? It is a pain trying to setup debt amounts because they continue to get messed up on a monthly basis.

6. Expenses can be tracked automatically through the annual subscription (which includes access to the Ramsey Financial Peace course) or manually in the free version.

7. UPDATE 2/26/2023 I can look at other months now but this app is super buggy.

8. The debt I entered is not paid off, but it keeps reflecting that it is no matter how many times I enter the original & current loan balance.

9. It has a weird lag when scrolling around or inputing data; and the screen jumps to the top whenever you add a new expense, income, or expense category.

10. It is very easy to track monthly expenses and set up funds for annual expenses or savings goals.

11. The old app was so much better.I don't understand how this group continues to make this app worse and more buggy with each update.

Steps to Troubleshoot & Fix EveryDollar Issues

1. Fix EveryDollar Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart EveryDollar: Restarting the app will resolve most errors.
  2. Update the EveryDollar App. Here is how:
    1. On Android goto PlayStore » Search for "EveryDollar" » Open EveryDollar: Budget Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EveryDollar » click "UPDATE".
  3. Clear EveryDollar: Budget Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from EveryDollar servers.
    1. On Android, goto Settings » Apps » Select "EveryDollar: Budget Tracker" » click Storage » click "Clear Cache".
  4. Check EveryDollar app permissions. If any of these permissions required to use your device's features are disenabled, EveryDollar might not work.
  5. Uninstall and reinstall EveryDollar. If nothing else has worked, completely uninstall EveryDollar then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EveryDollar not working

2. Fix EveryDollar Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make EveryDollar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EveryDollar not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EveryDollar may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I entered my email and added a password within the guidelines and it says sorry can't help me at this time ?

    — by Jason Jaynes 1 year ago


    — by kim 3 years ago