Published by Quantum4u on Aug 5, 2024

Report an issue with Smart Switch My Phone.
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Why should I report an Issue with Smart Switch My Phone?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Quantum4u to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Smart Switch My Phone Customer Insights

1. I'm very unhappy about this and can't find a way to remedy this problem.Worked very well step by step, adds are a little bit pushy but overall a great working appAdds are so bad can not get into the transfer screen don't bother with this appnice it works well but can't find a way to transfer some appsAnother one of these apps that can't operate without overlay and other unnecessary permissions.. no thank you! Would rather use a decent paid service... Edit: yes, sure.

2. I have gotten a new phone for my 10yr old son and it just doesn't allow for any app to get full overlay permissions, in this case I couldn't use any of these apps and had to transfer manually ๐ŸคทFiles more than 4.2GB cannot be transferred at once, you need to do multiple transfers.

3. The app suddenly stops without informing the user that it has stopped if it encounters the above threshold and you have to cancel the process and start over, causing multiple copies or you need to audit which files have already been copies, making it a tedious iterative process.

4. Avoid this pos like the plague; I'm amazed Google allows it in their store.Such a lifer omg I transferd files when I needed to it worked so well and fast rate it a five must try againWorked once from Motorola to Samsung devices.

5. The app works great, IF you're paying attention and can follow instructions... I tried, unsuccessfully 3X, to transfer data from my old phone to my new phone.

6. When it wouldn't work, I got frustrated and moved the phone to the left side of my desk, which is where the phone that I was trying to transfer data from was located.

7. The minute it was directly next to that phone, the data started transferring...! Yes... the app works flawlessly.

8. Will not work with 2 Motorola devices or from Samsung to Motorola devices.I thought I needed this app.

9. Existing files are not overwritten, instead multiple copies are made.

10. Certain permissions are necessary to function correctly, but overlay is not one of them, neither is a person's location necessary.

11. I put my info in and when I pressed the except button it stayed on the credit card page I couldn't go any further.

Steps to Troubleshoot & Fix Smart Switch My Phone Issues

1. Fix Smart Switch My Phone Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smart Switch My Phone: Restarting the app will resolve most errors.
  2. Update the Smart Switch My Phone App. Here is how:
    1. On Android goto PlayStore » Search for "Smart Switch My Phone" » Open Smart Switch My Phone » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Switch My Phone » click "UPDATE".
  3. Clear Smart Switch My Phone app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Switch My Phone servers.
    1. On Android, goto Settings » Apps » Select "Smart Switch My Phone" » click Storage » click "Clear Cache".
  4. Check Smart Switch My Phone app permissions. If any of these permissions required to use your device's features are disenabled, Smart Switch My Phone might not work.
  5. Uninstall and reinstall Smart Switch My Phone. If nothing else has worked, completely uninstall Smart Switch My Phone then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smart Switch My Phone not working


2. Fix Smart Switch My Phone Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smart Switch My Phone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smart Switch My Phone not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smart Switch My Phone may not be able to connect to the Internet when running in the background.

Reported Issues