Published by Maxwell Wang

Report an issue with UBell Plus.
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Why should I report an Issue with UBell Plus?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Maxwell Wang to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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UBell Plus Customer Insights

1. I can not get door bell to connect at all And yes I have followed the instructionsDoes not recognise the qr code, so will need to reset the bell camera that will upset the other phone I guess, so uninstall the appDoesn't connect.

2. try redoing it on a different phone nothing they said delete n start over but the camera don't work at all won't even read the qa thing don't do anything besides doorbell rings I ain't pay for a doorbell i already had that I paid for a camera see who's at the doorPhone not connecting.

3. And the repetitious messages make it intolerableApp is rubbish.Spends more time re-booting than time it's on.Doesn't work, doesn't connect with the cameraAbsolutely useless.

4. The plus app won't even connect?? HelpFor those of you who can't get it to work with your camera after you put in the QC code take the batteries out that's how I got them to work.

5. Awful springs to mind, still vtrying every day to connect to app, still trying after 3 weeks, if you bought this BELL, like I have, then I'm not the only MUG!! makes me feel better.

6. SO DO NOT BUY THE ITEM.It was working fine out no where the camera stop working.

7. UBELL oruginal app was wirking but then couldn't access the cloud data.

8. hope that helpsRubbish, just like the other Ubell app.

Steps to Troubleshoot & Fix UBell Plus Issues

1. Fix UBell Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart UBell Plus: Restarting the app will resolve most errors.
  2. Update the UBell Plus App. Here is how:
    1. On Android goto PlayStore » Search for "UBell Plus" » Open UBell Plus » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UBell Plus » click "UPDATE".
  3. Clear UBell Plus app cache: Clearing cached data will force your app to retrieve the latest data directly from UBell Plus servers.
    1. On Android, goto Settings » Apps » Select "UBell Plus" » click Storage » click "Clear Cache".
  4. Check UBell Plus app permissions. If any of these permissions required to use your device's features are disenabled, UBell Plus might not work.
  5. Uninstall and reinstall UBell Plus. If nothing else has worked, completely uninstall UBell Plus then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing UBell Plus not working


2. Fix UBell Plus Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make UBell Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to UBell Plus not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, UBell Plus may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • cant get the bell to setup it say installation failed ......uid:(null)

    — by John Lee 2 years ago

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