Published by Floward on Sep 3, 2024

Report an issue with Floward Online Flowers & Gifts.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Floward Online Flowers & Gifts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Floward to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Floward Online Flowers & Gifts

1. Order your favourite flowers online and pamper yourself. ✔️ Letterbox Flowers: Fresh cut flowers handpicked and packaged by our own talented florists. ✔️ Flowers Subscription: New seasonal flower arrangements delivered every week/month. ✔️ Personalised Calendar: Never miss an occasion when you use Floward's occasions calendar. ✔️ Free Personalised Video Card: Record a selfie video and we will add it to your card with just a few clicks. ✔️ Free Same-day gift & flower delivery: Save the day by sending last minute flowers via our own fleet. ✔️ Loyalty Programme: Earn Floward's garden points with every purchase and redeem them later. ✔️ No Address, No Problem: Send us the recipient's name and number and we will arrange your gift & flower delivery. ✔️ DIY Box: Floral arrangement is a therapeutic art practice, get creative and take time for yourself. ✔️ Variety of Flower Arrangements and Online Gifts including chocolate, teddy bears, cakes, balloons, plants, and much more. ✔️ Easy Payments: we accept international credit and debit cards.

2. Buy a gift and send flowers online with Floward and choose us as your main gift company and your constant online flower delivery shop for all future occasions! ➡️➡️➡️ Download our gifts & flowers shop app, make an order, and get it delivered the same day!

3. 🌼 Floward is the #1 gift & flower shop with 100% fresh flowers guaranteed .

4. Are you looking for cake delivery, balloon delivery, chocolate delivery, cheap gifts, a plant shop, rose arrangements, or fresh flowers?

5. Do you want to send flowers or buy a gift with beautiful flower arrangements and unique flower vases?

6. Floward is the ultimate online destination to order flowers and gifts for your loved ones for any occasion.

7. Floward is the best choice to buy and send gifts – an online flower shop that will amaze you!

8. Shop gifts and flowers for any occasion, such as Valentine's Day, Mother's Day, Anniversary, Birthday, Sympathy, Get well, Thank you or surprise a person you love or reconnect with your friends and family.

9. Order online, for same-day gift & flower delivery .

10. Our fresh flowers and plants are sourced daily from the best growers, distinctively designed and arranged by our florists, and delivered via our fleet to ensure a long-lasting impression.

11. Buy a flower, send a gift - Enjoy arrangements made by our florists!

Floward Online Flowers & Gifts Customer Insights

1. Customer service did nothingAwful experience.. the worst app and customer service.. tried it twice to deliver gifts in Abu Dhabi and Kuwait .both experiences are horribleThey offer services that they don't commit to it, I paid extra charge for fast delivery ( within 60minutes) and sure they failed to deliver it, the staff repeating information without even understand it.as well they misleading people by asking to register to get 10% discount, which never happened for the 1st orderWorst experience ever I got a surprise for my wife they called her a day before and told her asking for address !!!!! although i added the address and my phone no.

2. I tried several times but no luck.I tried to place an order but it kept showing a pop up message " An un expected error occurred" and bu contacting their customer service, they didn't know how to solve the problem, She asked my to delete the app and re-download it and guess what the same problem appears and no change occurred.

3. You will never be satisfied with any order u place as u don't get what u pay for & unfortunately it took me a few orders to realize it.. Their delivery process is terrible as despite putting address & pinpointing the location, they still call the recipient asking for address & location which is annoying.

4. Contacted them replied with three sentences in more than an hour, and told me we must contact recipient!!! As if i am sending charity not flowers !!! One of The most dumbest, rude and unprofessional i have ever dealt with !!Worst Experience Ever.

5. Huge discounts on occasions, high quality gifts, original brands, lowest prices in the market, beautiful customer service, amazing team and much more.

6. To be honest, if you want to surprise someone and you can't make it in-person, Floward is the only choice for the word "surprise".I am writing to bring to your attention a significant issue I encountered while attempting to order flowers through your application.

7. First we have a problem with adding the delivery location after fixing it with a customer support.

8. their claim is that phone number was incorrect even though someone called me and confirmed my order and sent me WhatsApp giving me shipping update.

9. The customer service is terrible & will not take proper accountability.

10. Even their help by sending my a link to pay my order ... it was an invalid link... How come an app like this don't have a professional team.

11. Their best response is "we wish u a better experience next time" .. Save ur money, save ur energy..promised to deliver from 5 to 7 and changed it.

Steps to Troubleshoot & Fix Floward Online Flowers & Gifts Issues

1. Fix Floward Online Flowers & Gifts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Floward Online Flowers & Gifts: Restarting the app will resolve most errors.
  2. Update the Floward Online Flowers & Gifts App. Here is how:
    1. On Android goto PlayStore » Search for "Floward Online Flowers & Gifts" » Open Floward Online Flowers & Gifts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Floward Online Flowers & Gifts » click "UPDATE".
  3. Clear Floward Online Flowers & Gifts app cache: Clearing cached data will force your app to retrieve the latest data directly from Floward Online Flowers & Gifts servers.
    1. On Android, goto Settings » Apps » Select "Floward Online Flowers & Gifts" » click Storage » click "Clear Cache".
  4. Check Floward Online Flowers & Gifts app permissions. If any of these permissions required to use your device's features are disenabled, Floward Online Flowers & Gifts might not work.
  5. Uninstall and reinstall Floward Online Flowers & Gifts. If nothing else has worked, completely uninstall Floward Online Flowers & Gifts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Floward Online Flowers & Gifts not working


2. Fix Floward Online Flowers & Gifts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Floward Online Flowers & Gifts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Floward Online Flowers & Gifts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Floward Online Flowers & Gifts may not be able to connect to the Internet when running in the background.

Reported Issues