Published by ProtectStar Inc.

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Why should I report an Issue with iLocker Vault & Secure Files &?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ProtectStar Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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iLocker Vault & Secure Files & Customer Insights

1. If they won't help me, really, my what's the point? Thanks for nothing.Well the App is somehow beneficial as similar apps, but it is so frustrating because you can not work on the web browser(locked app) because on every blank space you need to fill data in and the list of saved data pops out , the browser locks and do not let you at least write the data (as your saved name or email...) And also in another app, changing through tabs in the same app , the app locks it and you need to re-enter the password or pin you have chosen in order to open it againFan of iLocker on Mac.

2. No option to toggle the lines on or off, images attached to notes are nothing more than a tiny thumbnail at the bottom of the page, no option for bold or italic text, and pretty much zero in the way of categorizing your notes.

3. This could be a lot better, I really hope the devs sort it out.The only thing this app seems to be lacking is a way to highlight text and "share" it with this app (like colornote), instead of having to copy text to the clipboard, and then paste.

4. I like this program and think anyone who needs a secure place to keep things will like it as well.This was a great app and was exactly what I was looking for in a secure note application.

5. Since the update the app is back to it's original state of being a great app!The app just decided to stop working one day and would automatically close after entering my passcode.

6. Check it outtttt...... Since the dev asked, I'd like to be able to highlight text, click "share", and send that text to this app.

7. Couldn't unzip the data with the generated passcode provided--no matter how many times I tried.

8. Keep up the great work though!A Good Secured Note-Taking App with great potential.

9. It doesn't seem secure so I will be looking for something else.I used this heavily for years as a "premium" user.

10. Happy to find on Android I second the suggestion of adding a time out period after the initial unlock.

11. But with a new phone, found out that the backup and restore function didn't work for me.

Steps to Troubleshoot & Fix iLocker Vault & Secure Files & Issues

1. Fix iLocker Vault & Secure Files & Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iLocker Vault & Secure Files &: Restarting the app will resolve most errors.
  2. Update the iLocker Vault & Secure Files & App. Here is how:
    1. On Android goto PlayStore » Search for "iLocker Vault & Secure Files &" » Open iLocker Vault & Secure Files & » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iLocker Vault & Secure Files & » click "UPDATE".
  3. Clear iLocker Vault & Secure Files & app cache: Clearing cached data will force your app to retrieve the latest data directly from iLocker Vault & Secure Files & servers.
    1. On Android, goto Settings » Apps » Select "iLocker Vault & Secure Files &" » click Storage » click "Clear Cache".
  4. Check iLocker Vault & Secure Files & app permissions. If any of these permissions required to use your device's features are disenabled, iLocker Vault & Secure Files & might not work.
  5. Uninstall and reinstall iLocker Vault & Secure Files &. If nothing else has worked, completely uninstall iLocker Vault & Secure Files & then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iLocker Vault & Secure Files & not working


2. Fix iLocker Vault & Secure Files & Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iLocker Vault & Secure Files & be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iLocker Vault & Secure Files & not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iLocker Vault & Secure Files & may not be able to connect to the Internet when running in the background.

Reported Issues