Published by ProtectStar Inc. on Aug 9, 2024

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Why should I report an Issue with Secure Erase iShredder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ProtectStar Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Secure Erase iShredder image 1 contact Secure Erase iShredder image 2

Secure Erase iShredder Customer Insights

1. Beware! Eventually, you will upgrade your phone and find yourself feeling scammed out of your hard earned money.-⭐cant test upgrade things(even if we just tested it to see what app shows even without actually erasing) -⭐ A.when I clicked file explorer only easy things to get to, display, no deep down folders and B.needs access to your contacts to operate.

2. After a very tiny trial of 50 MB, it displays an error message that you've already exceeded the limit, but still appears to continue shredding (with STD algorithms) your files in the background and presents a certificate at the end.

3. Terrible experience and confidence.It appears to clean files, caches, free space, or what items you select.

4. Always choose FILE EXPLORER to pick files to shred, then go to INTERNAL STORAGE or SD CARD, then PICTURES (or whatever), & pick the ones starting w/ "trashed" in the name.

5. -⭐ when you click selective erasing can't click method or shred( it's greyed out ) also everything ( files and folders: such as empty folders, app leftovers, etc.

6. Chill! It will finish and give you a report! The photos you deleted only to find the photos still present? Those digger apps will find thumbnails in various clipboards and image caches.

7. If you find photos in recovery after deleting them, you need to use and index app to find where those files really are to delete them.

8. However, due the speed of the process and error message, I have zero confidence that the files were actually shredded, but the files are gone.

9. I'm guessing if you got the pro version it's going to be much less likely that someone can restore data but the average hour I'm assuming will not be pulling up deleted data.

10. I love 25 different ways to shred your files! Unfortunately only 5 are free, the rest u have to pay.

11. Do some research!!I've only used the free version and erased a few things off my android device.

Steps to Troubleshoot & Fix Secure Erase iShredder Issues

1. Fix Secure Erase iShredder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Secure Erase iShredder: Restarting the app will resolve most errors.
  2. Update the Secure Erase iShredder App. Here is how:
    1. On Android goto PlayStore » Search for "Secure Erase iShredder" » Open Secure Erase iShredder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Secure Erase iShredder » click "UPDATE".
  3. Clear Secure Erase iShredder app cache: Clearing cached data will force your app to retrieve the latest data directly from Secure Erase iShredder servers.
    1. On Android, goto Settings » Apps » Select "Secure Erase iShredder" » click Storage » click "Clear Cache".
  4. Check Secure Erase iShredder app permissions. If any of these permissions required to use your device's features are disenabled, Secure Erase iShredder might not work.
  5. Uninstall and reinstall Secure Erase iShredder. If nothing else has worked, completely uninstall Secure Erase iShredder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Secure Erase iShredder not working


2. Fix Secure Erase iShredder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Secure Erase iShredder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Secure Erase iShredder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Secure Erase iShredder may not be able to connect to the Internet when running in the background.

Reported Issues