Published by By8ek Apps

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Why should I report an Issue with Personal Vault PRO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of By8ek Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Personal Vault PRO

1. Do you have a lot of accounts, passwords and information to manage like emails, bank accounts, insurance details, credit cards, id cards, website passwords, utilities and bills, addresses, jobs and other personal details at your home or office?

2. Needless to say all information in password manager is encrypted based on the Advanced Encryption Standard (AES) and backup and restore functionality is provided to easily port your details across your Android devices. • CSV Import/Export with support for cloud storage providers e. g. Google Drive, Box etc.

3. With Personal Vault, your password manager, we aim to provide a very simple and intuitive app that manages and keeps all your personal records, NOT JUST LIMITED TO PASSWORDS, at one place and easily access them right when you need it.

4. It allows you to navigate through labyrinth of increasing accounts, passwords and other personal information with ease.

5. Download Personal Vault today and get all your account details on your fingertips with this easy to use password manager!

6. Do you often fail to remember the exponentially increasing information and passwords and falter to get your account and related details when you need it?

7. Safety is our top priority, to the point that we keep absolutely zero user information and all stays with its rightful owner - that is you on your device! NO INTERNET NEEDED. 100% OFFLINE APP.

8. Are you still using your phone contacts or notes app to manage your accounts arbitrary or worse still writing down your passwords on a piece of paper?

9. Personal Vault is not just a password manager.

10. Plus the Vault is completely secure and stays with You!

11. PS: It is highly recommended to take advantage of auto backup and/or manually take regular backups and keep it outside of your device.

Personal Vault PRO Customer Insights

1. Self-destruct data and capture photo who try enter number of wrong password attempt.No network access, No Wi-Fi access, No data access, only storage access, Best part is that it is 100% offline BUT I've a question, Is this app fully encrypted just like "KeePassDroid"? Yes or NoGreat App for keeping track of passwords.

2. The application is excellent and easy to use but it notice application becomes unresponsive when going into the settings and when do a manual backup.

3. This has been tested on Samsung s20+ and S22 ultra.Great place to keep your secrets, PWs, & special codes & #s.

4. Developers are very responsive with great communication and extremely proactive in resolving any issues you may come across to make your experience in using the app the best it can be.

5. Definately support them by paying for the Pro version.Opening page fonts do not fit into the space available to display them.

6. I'm much "appier."Hi there, I am wondering if there any production on this application? The last update on this application was on Sep last year.

7. Their solution was simple - reduce font size in my device's display setting.

8. Easy to access.

9. Otherwise, a most excellent app!This app is good but want to give some suggestions.

10. Backup feature is awesome when moving to a new device.

11. Personal Vault is a good, useful tool.

Steps to Troubleshoot & Fix Personal Vault PRO Issues

1. Fix Personal Vault PRO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Personal Vault PRO: Restarting the app will resolve most errors.
  2. Update the Personal Vault PRO App. Here is how:
    1. On Android goto PlayStore » Search for "Personal Vault PRO" » Open Personal Vault PRO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Personal Vault PRO » click "UPDATE".
  3. Clear Personal Vault PRO app cache: Clearing cached data will force your app to retrieve the latest data directly from Personal Vault PRO servers.
    1. On Android, goto Settings » Apps » Select "Personal Vault PRO" » click Storage » click "Clear Cache".
  4. Check Personal Vault PRO app permissions. If any of these permissions required to use your device's features are disenabled, Personal Vault PRO might not work.
  5. Uninstall and reinstall Personal Vault PRO. If nothing else has worked, completely uninstall Personal Vault PRO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Personal Vault PRO not working


2. Fix Personal Vault PRO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Personal Vault PRO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Personal Vault PRO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Personal Vault PRO may not be able to connect to the Internet when running in the background.

Reported Issues