Published by PransuInc on Sep 1, 2024

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Why should I report an Issue with Soft keys - Back Buttons?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PransuInc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Soft keys - Back Buttons

1. If the physical buttons of your phone can not work properly, Back Button can continue work your phone with simulating same as system button. the back button can be set vertically or horizontally any where you want.

2. Soft keys - Back Buttons requires accessibility service permission in order to enable core functionality ( Home, Back and recent functionality).

3. You can set the button background color, and the icon. and you can also make the button with transparency background.

4. Thank you for your download, please give us feedback for better performance.

Soft keys Customer Insights

1. It is certainly better than having to swipe up for home and sideways for back since the new pixel doesn't have buttons at all.does the job, but can be annoying when you accidentally press the button that locks the screen from rotating when you don't actually want that because you have to restart the phone to reset things - that's my one and only criticism - good app!after enabling it, of its not in use for some time, it just disappears and ofc the previous ones aren't working so I have to switch off and on my phone b4 I can enable it againI like this one from rest of the other tool bcoz if you accidently close the tool in background it still works as compare to other they get close and we have to start the app again, A tip for those who are struggling same problem, no need to repair😉The app does what I wanted it to and works well.

2. Thanks, it's not a bad fix for the dead buttons on my otherwise good Nokia 8.To the i Have a problem with the back buttons one i said i found a way to fix it i just did restart and it got fixed btw this message is limited for only 1 day im sorry if i disturbed youFinding it useful when really unable to replace malfunctioning touch/display screen.

3. Thank you for developing this app - great job!Very bad experience ,after some time of using this app doesn't saw on screen ,and again I manage itThis would be perfect if only it didn't sit over the keyboard menu and the tool menu in Snapseed etc.

4. I like that you can make the cluster of buttons small, then position them in a corner of the screen so they don't encroach too much on screen space... and that there's a range of icons to choose from for the buttons... also, that you can adjust colour and transparency of the background.

5. i cannot find an option for the 4th flip screen button that comes up, and forces you to accidently push it while you are trying to push something else.

6. if it keeps happening i am going to delete it.Recent Apps Button doesn't work on Pixel 6.

7. Problem is, the BB bar appear on the screen with staggering option though, block the aps on screen.

8. then it forces the screen sideways, and even if i try to flip it back it is always the wrong direction.

9. When the recent apps button is released it only flashes the recent app page for a split second.

10. If it could be moved aside to access these things when needed, without having to open the app and change the display settings, it would get 5 stars from me.

11. Could it have a widget option? They can be easily moved – but I guess they can't display over apps.

Steps to Troubleshoot & Fix Soft keys Issues

1. Fix Soft keys Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Soft keys: Restarting the app will resolve most errors.
  2. Update the Soft keys App. Here is how:
    1. On Android goto PlayStore » Search for "Soft keys" » Open Soft keys - Back Buttons » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Soft keys » click "UPDATE".
  3. Clear Soft keys - Back Buttons app cache: Clearing cached data will force your app to retrieve the latest data directly from Soft keys servers.
    1. On Android, goto Settings » Apps » Select "Soft keys - Back Buttons" » click Storage » click "Clear Cache".
  4. Check Soft keys app permissions. If any of these permissions required to use your device's features are disenabled, Soft keys might not work.
  5. Uninstall and reinstall Soft keys. If nothing else has worked, completely uninstall Soft keys then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Soft keys not working


2. Fix Soft keys Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Soft keys be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Soft keys not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Soft keys may not be able to connect to the Internet when running in the background.

Reported Issues