Published by Pocket Prep, Inc.

Report an issue with CNE Pocket Prep.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with CNE Pocket Prep?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket Prep, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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CNE Pocket Prep Customer Insights

Steps to Troubleshoot & Fix CNE Pocket Prep Issues

1. Fix CNE Pocket Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CNE Pocket Prep: Restarting the app will resolve most errors.
  2. Update the CNE Pocket Prep App. Here is how:
    1. On Android goto PlayStore » Search for "CNE Pocket Prep" » Open CNE Pocket Prep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CNE Pocket Prep » click "UPDATE".
  3. Clear CNE Pocket Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from CNE Pocket Prep servers.
    1. On Android, goto Settings » Apps » Select "CNE Pocket Prep" » click Storage » click "Clear Cache".
  4. Check CNE Pocket Prep app permissions. If any of these permissions required to use your device's features are disenabled, CNE Pocket Prep might not work.
  5. Uninstall and reinstall CNE Pocket Prep. If nothing else has worked, completely uninstall CNE Pocket Prep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CNE Pocket Prep not working


2. Fix CNE Pocket Prep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CNE Pocket Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CNE Pocket Prep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CNE Pocket Prep may not be able to connect to the Internet when running in the background.

Reported Issues