Contact OTA Pocket Prep Customer Service

Why should I report an Issue with OTA Pocket Prep?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pocket Prep, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Method 2 success: 3-5 hrs/day-6days/wk, study base knowledge, review class notes/text books, UTube, get Dx & Interventions in senarios, read aloud w/1,000's of Q/A/Rationale! GLGreat to have this app & be able to study/practice anytime & anywhere! The only reason I gave it 4 starts is because I'm not big into media sharing 🤷🏻 ♀️& I'd rather pay to unlock more practice questions, but that's just me! 😄So far so good.

2. We already pay enough to take the boards, a little break would be nice.Customer service is slow and bad.I waited a little over a day to get a response fron agent which is not bad but the agent was not helpful at all.

3. DO NOT solely rely on it!!! NBCOT ($75) & AOTA ($90) paid subscriptions were my main supports! Therapy Ed/"Purple Book" supplemental; for cheap you can get em outdated.

4. Not sure what to make of app so far but not impressed by customer service for sure.this covers conditions I am not familiar with so I like that it expands my knowledge.

5. It's nice to have that extra study go to, whenever I want! I like that I can flag items that I need to review.

6. The explanation on why something is the best answer is also great, and helps to get a better understanding of the content.Passed 1st time! I'd give app 2.5 stars, $35 spent.

7. I wish you would make it completely free, and allow us to take practice exams as many times as we need too.

8. also, it gives reasoning which is great to have on hand.Great practice questions.

9. The agent gave me a one sentence response that didnt address my question.

10. I have been using this app to keep me sharp and allow me to know what's ahead.Gives me options for studying outside of the home or library.

11. Just wish it had more than 3 tests in the free portion.I have a little over a year till I take the boards.

1. Fix OTA Pocket Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OTA Pocket Prep: Restarting the app will resolve most errors.
2. Update the OTA Pocket Prep App. Here is how:
   1. On Android goto PlayStore » Search for "OTA Pocket Prep" » Open OTA Pocket Prep » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OTA Pocket Prep » click "UPDATE".
3. Clear OTA Pocket Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from OTA Pocket Prep servers.
   1. On Android, goto Settings » Apps » Select "OTA Pocket Prep" » click Storage » click "Clear Cache".
4. Check OTA Pocket Prep app permissions. If any of these permissions required to use your device's features are disenabled, OTA Pocket Prep might not work.
5. Uninstall and reinstall OTA Pocket Prep. If nothing else has worked, completely uninstall OTA Pocket Prep then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OTA Pocket Prep not working

2. Fix OTA Pocket Prep Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OTA Pocket Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OTA Pocket Prep not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OTA Pocket Prep may not be able to connect to the Internet when running in the background.