Published by Smart Tools - Studio

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Why should I report an Issue with Play HD - TV Show & Movies?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Tools - Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Play HD Customer Insights

1. Please fix this I really love this app.Its good but not great, you need to add actual tv shows, i have tried searching a few common shows with zero results, I tested an old movie and it worked, but still i need tv show episodes more than movies, please add them.I have give these five stars because you (the maker of this app) are a genious.

2. So i suggest everyone to click an ad to show appreciation, and write reviews honestly based on your experience.Only thing that is missing this App( and it is not just them) is the ability to cast content to your tv.

3. So i suggest everyone to click an ad to show appreciation, and write reviews honestly based on your experience.Only thing that is missing this App( and it is not just them) is the ability to cast content to your tv.

4. And maybe have the casting to tv activated it would be much better.Is a good app but when i start watching a movie after a few minutes it stops and mobue frezee and stop that"s i am giving you 2 stars.

5. I hope they keep it this way :DI'm rating this 6 stars, yes! 6 stars when the first week I'm using this but right now i dont know what the heck happens i can't open it, it always says "under maintenance, please cpme back later" but in my friends they can use it comfortably, I'm getting pissed already, I even format my phone thinking that maybe the problem is my phone but no.

6. please add casting feature if possible)It's a nice app I really liked it is just that I really don't like the fact that it loads sometimes when you are watching a movie seriously it is super annoying please try and do something that is the problem I have with this app and also it takes time before a movie starts.

7. uneccelly this are the only problems I have with is app if not I could have giving it 5 stars please all I can say for it to improve more.I REALLY DIG THIS APP ✨ it's annoying to go on a website and get dozens of ads and still no hp :'c but this app got all of the movies I want to watch.

8. The only problem is that it's takes so long n loading, when I'm start watching the movie.Fully functional and streaming is great hopefully this continues to do great.

9. I could never even think that I can see new movies is by not going to cinema but by sitting at home! I am very thankful to youIt's n great app.

10. It's also a good reference for me to watch while writing a fanfic about the movies.

11. great movies.

Steps to Troubleshoot & Fix Play HD Issues

1. Fix Play HD Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Play HD: Restarting the app will resolve most errors.
  2. Update the Play HD App. Here is how:
    1. On Android goto PlayStore » Search for "Play HD" » Open Play HD - TV Show & Movies » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Play HD » click "UPDATE".
  3. Clear Play HD - TV Show & Movies app cache: Clearing cached data will force your app to retrieve the latest data directly from Play HD servers.
    1. On Android, goto Settings » Apps » Select "Play HD - TV Show & Movies" » click Storage » click "Clear Cache".
  4. Check Play HD app permissions. If any of these permissions required to use your device's features are disenabled, Play HD might not work.
  5. Uninstall and reinstall Play HD. If nothing else has worked, completely uninstall Play HD then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Play HD not working


2. Fix Play HD Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Play HD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Play HD not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Play HD may not be able to connect to the Internet when running in the background.

Reported Issues