Published by Globosat

contact GloboNews Play Chat with our AI-based GloboNews Play Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with GloboNews Play?



characters left:

Why chat with our AI GloboNews Play Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of GloboNews Play.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Useful to keep everyone informed.toda hora dá problema no streaming.Awesome App for GloboSat subscribers.Great tv channel 👌Don't work in the USAhave to be optimizedNeed to login...Much good.

2. It asks to watch GloboNews content using Globo Sat Play app instead, however when you try to watch GloboNews channel it doesn't work.

3. Very disappointing.Best app for news! Very easy to use and fast!Really good.

4. The app stopped working since last week.

5. It doesn't even opens.

Steps to Troubleshoot & Fix GloboNews Play Issues

1. Fix GloboNews Play Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GloboNews Play: Restarting the app will resolve most errors.
  2. Update the GloboNews Play App. Here is how:
    1. On Android goto PlayStore » Search for "GloboNews Play" » Open GloboNews Play » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GloboNews Play » click "UPDATE".
  3. Clear GloboNews Play app cache: Clearing cached data will force your app to retrieve the latest data directly from GloboNews Play servers.
    1. On Android, goto Settings » Apps » Select "GloboNews Play" » click Storage » click "Clear Cache".
  4. Check GloboNews Play app permissions. If any of these permissions required to use your device's features are disenabled, GloboNews Play might not work.
  5. Uninstall and reinstall GloboNews Play. If nothing else has worked, completely uninstall GloboNews Play then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GloboNews Play not working


2. Fix GloboNews Play Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GloboNews Play be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GloboNews Play not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GloboNews Play may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!