Published by Globosat

Report an issue with GloboNews Play.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with GloboNews Play?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Globosat to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

GloboNews Play Customer Insights

1. Useful to keep everyone informed.toda hora dá problema no streaming.Awesome App for GloboSat subscribers.Great tv channel 👌Don't work in the USAhave to be optimizedNeed to login...Much good.

2. It asks to watch GloboNews content using Globo Sat Play app instead, however when you try to watch GloboNews channel it doesn't work.

3. Very disappointing.Best app for news! Very easy to use and fast!Really good.

4. The app stopped working since last week.

5. It doesn't even opens.

Steps to Troubleshoot & Fix GloboNews Play Issues

1. Fix GloboNews Play Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GloboNews Play: Restarting the app will resolve most errors.
  2. Update the GloboNews Play App. Here is how:
    1. On Android goto PlayStore » Search for "GloboNews Play" » Open GloboNews Play » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GloboNews Play » click "UPDATE".
  3. Clear GloboNews Play app cache: Clearing cached data will force your app to retrieve the latest data directly from GloboNews Play servers.
    1. On Android, goto Settings » Apps » Select "GloboNews Play" » click Storage » click "Clear Cache".
  4. Check GloboNews Play app permissions. If any of these permissions required to use your device's features are disenabled, GloboNews Play might not work.
  5. Uninstall and reinstall GloboNews Play. If nothing else has worked, completely uninstall GloboNews Play then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GloboNews Play not working


2. Fix GloboNews Play Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GloboNews Play be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GloboNews Play not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GloboNews Play may not be able to connect to the Internet when running in the background.

Reported Issues