Published by VUDU on Mar 11, 2024

Report an issue with Fandango at Home.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Fandango at Home - Movies & TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VUDU to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Fandango at Home - Movies & TV image 1 contact Fandango at Home - Movies & TV image 2

Fandango at Home Customer Insights

1. I only use this app to watch a free digital copy I got from Blu-ray... I can't imagine trusting it'll work enough to actually purchase anything.This app is overall pretty good on buying and watching movies easy! However I wish they could change their subtitles on movies as sometimes they can be too small, scrunched up, or just hard to read.

2. I'm hopeful a system update will fix this issue at some point.Good deals on movies, has a constant issue with the subtitles either being ahead of the movie, or behind it.

3. Be careful if you use Google pay to buy movies, sometimes the purchase doesn't go through on both ends even when charged, just happened to me, was advised from support to purchase through the website rather than the app.

4. I am a Blu-ray collector, and even if that is my preferred way to watch movies, I don't always have access to a Blu-ray player and I don't have all my movies with me at the same time.

5. Will it connect to the Internet? Will it actually play my downloads? Will the button pop up asking if I want to play the next episode instead of having to go through multiple menus trying to find my place? Probably not.

6. But whatever movies I do have will play fine on my Vudu account.

7. I keep asking myself why I bother with it.EDIT UPDATE 2023; I don't know what happened, but there has been an update or a change that makes the VUDU app completely unusable on my mobile devices.

8. I also wish they had a rewind the movie feature before you start watching in case you simply just want to start the movie over again with ease.

9. Besides those two complaints, I really like this app and would recommend it to anyone!After a year of the downloads randomly freezing and requiring the phone to restart to remove them, now it will take the download from whatever percentage back down to 3 and lock there.

10. you need to watch at least a 1.5-2 mins of a new episode before it will be added to the play next bar.

11. Otherwise, they have a good selection, good quality movies.

Steps to Troubleshoot & Fix Fandango at Home Issues

1. Fix Fandango at Home Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fandango at Home: Restarting the app will resolve most errors.
  2. Update the Fandango at Home App. Here is how:
    1. On Android goto PlayStore » Search for "Fandango at Home" » Open Fandango at Home - Movies & TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fandango at Home » click "UPDATE".
  3. Clear Fandango at Home - Movies & TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Fandango at Home servers.
    1. On Android, goto Settings » Apps » Select "Fandango at Home - Movies & TV" » click Storage » click "Clear Cache".
  4. Check Fandango at Home app permissions. If any of these permissions required to use your device's features are disenabled, Fandango at Home might not work.
  5. Uninstall and reinstall Fandango at Home. If nothing else has worked, completely uninstall Fandango at Home then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fandango at Home not working


2. Fix Fandango at Home Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fandango at Home be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fandango at Home not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fandango at Home may not be able to connect to the Internet when running in the background.

Reported Issues